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ACT Fibernet - IT Manager - CRM/Siebel

ACT (Atria Convergence Technologies Pvt. Ltd.)

ACT (Atria Convergence Technologies Pvt. Ltd.)

IT
Bengaluru, Karnataka, India
Posted on Sunday, November 26, 2023
Key Responsibilities

  • Single point of contact for Technical and functional deliverables
  • Leading a team of Siebel resources
  • Understanding the application requirements, mapping with Siebel data model, transforming the data and loading into Siebel.
  • Responsible for incident, problem and change management processes.
  • Acquired sound Business knowledge of Telecom/ISP applications.
  • Excellent organizational and interpersonal skills

Educational & Experience Requirements

  • Graduation/Post-graduation (Engineering graduate preferable)
  • Overall Experience of 8+ years of experience with at least 1 full Siebel Implementation experience.
  • In-depth technical knowledge of Siebel 7.x/8.x data model
  • Experience on integrating Siebel with with OSM, ASAP
  • Experience in Siebel Customer management, Service request management for Siebel eCommunication vertical
  • Strong Experience in Siebel configuration, Siebel Workflow, Scripting, Siebel EAI
  • Experience with HTML based Siebel OpenUI development
  • Experience in Product & Pricing, eConfigurator, and Pricing is desirable
  • Very good understanding of SQL, XML and other web technologies
  • Experience of Siebel CTI, Siebel Customer management, Service request management, Siebel
  • Order Management, siebel Sales, Marketing & Campaign Management
  • Full life-cycle project experience in Data Migration, extensive knowledge and expertise in Siebel Configuration, Order Management.
  • Experience of Oracle DB or any other relational databases, transformation, and loading to Siebel
  • Exposure on Siebel Communication Module (Preferred)
  • Sound business knowledge of Telecom/ISP operations
  • Experience of architecting robust and secure solutions.

(ref:hirist.com)