Account Manager - Quality
Advantive
Key Responsibilities:
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Identify, nurture, and close opportunities to achieve monthly and quarterly new business quotas
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Develop account plans for customers in your territory, contain vision, strategic ideas, and discreet tactics and plays focused on delivering revenue growth
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Partner with the customer success team to align on account retention and growth strategies and ensure customers renew on time
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Develop your relationship as a trusted advisor to each customer in your territory through industry thought leadership, product knowledge and partnership with the sales engineering team
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Build and maintain a pipeline of high-quality cross-sell and upsell opportunities, balancing long-term strategic vision and pipeline breadth with short-to-medium term paths to growth
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Build and maintain relationships with key customer contacts, with a focus on and rapport with executives and targeted personas
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Translate your depth of knowledge on our portfolio of products and services into sales plays and pipeline that uniquely address the business needs of your assigned customers
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Apply value-oriented, solution-selling methodologies and techniques to differentiate us with our customers when comparing to alternatives such as ‘no decision’ or versus competitors
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Continually increase our share of wallet and portfolio footprint to achieve revenue targets
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Participate in marketing events including conferences, social networking, and webinars
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Stay abreast of industry trends and competitor activities to inform account strategy and positioning