Background:
Agilio Software Group is the UK’s largest provider of back office,
compliance, and workforce solutions in primary care and dental.
We have ambitious and exciting growth plans and are looking for
talented individuals to be part of our journey.

Job purpose:
As a Implementation Project Manager, you’ll take the lead on
delivering our software solutions to group clients—working hand-in-hand
with our Corporate Implementation Team to ensure a joined -up, high-quality onboarding experience.
You’ll own the delivery plan end-to-end, coordinating internal and
external stakeholders, managing timelines, mitigating risks, and
ensuring our clients are fully set up for success. This role blends
classic project management skills with a deep focus on customer
service, relationship management, and change adoption.

You will be responsible for:
• Project Ownership: Lead the end-to-end planning and delivery of
implementation projects for dental group clients.
• Collaborative Delivery: Work closely with Agilio’s Corporate
Implementation Team, aligning efforts across departments to ensure a
coordinated and consistent delivery experience.
• Client Liaison: Act as the central point of contact for clients throughout
the implementation lifecycle, building strong relationships and ensuring
satisfaction.
• Delivery Planning: Develop, own, and drive project delivery plans,
timelines, and milestones tailored to each group’s unique structure and
needs.
• Change Management: Support practices through the transition from
legacy systems, ensuring training, communication, and adoption
strategies are embedded in the plan.
• Cross-Functional Coordination: Partner with internal teams (Support,
Product, Data, Sales, Training) to ensure all aspects of the
implementation are executed smoothly.
• Risk & Issue Resolution: Identify, track, and resolve issues or blockers ,
quickly, keeping all stakeholders informed.
• Reporting & Communication: Provide transparent, structured reporting
to both clients and internal stakeholders, including regular status
updates, delivery tracking, and escalation management.
• Process Improvement: Contribute insights to improve our group
onboarding methodology and tools, driving scalability and excellence
across implementations.

The skills and experience which we are looking for in our
Project Manager are:

Essential
• Strong background in managing SaaS or digital transformation
projects, ideally in the healthcare, dental, or technology sectors.
• Experience delivering implementations to multi-site or group clients.
• Proficient in traditional project management practices (e.g., PRINCE2,
PMP) with the ability to flex in fast-paced, agile environments.
• Excellent stakeholder engagement and customer-facing communication
skills.
• Strong commercial awareness and understanding of how project
delivery impacts business outcomes.
• Comfortable managing multiple complex projects in parallel.
• Proficiency with PM tools (e.g., Monday.com, Asana, Jira) and CRM
systems.

Desirable
• Familiarity with the UK dental sector, practice management systems, or
compliance and training tools.
• Exposure to enterprise onboarding or working with C -level
stakeholders.
• Understanding of change management frameworks.

Additional Information
This is a full-time role based remotely

Job type: Full-time, permanent, some out of hour’s work may be
required from time to time.

Salary: Competitive salary and generous benefits
• Income Protection
• Life Assurance
• Enhanced pension
• Health Cash plan
• 28 days annual leave + bank holidays
• Sick pay scheme
• A range of flexible benefits available through our Agilio Flex portal

If you feel you have what it takes to join our team, we look forward to
receiving your application!

If you are interested in applying, please email your CV along with a
covering letter to central.people@agiliosoftware.com