Application Support Analyst

Location : Nadi, Fiji

Description

We are seeking an Application Support Analyst who excels in both technical expertise and delivering a positive end-user experience. In this role, you will be working closely with our existing IT teams to ensure seamless operations and continuous improvement of our systems. We also need someone who thrives on interacting with people, delivering clear, patient, and proactive support to our IT & Operational teams as well as the wider organisation.

Job specification

• Ensure all business applications are fully operational, providing day-to-day support to end-users, and resolve issues promptly

• Collaborate with the IT and Operational teams to identify needs, develop or customise applications, and support implementation new features

• Provide direct hands-on support to users and create/maintain process documentation to improve IT system understanding across the organisation

Skills Required:

• Formal education in Technology or Finance related fields

• Operational experience with software applications

• Basic SQL knowledge (can interrogate and update a database tables)

• Basic scripting knowledge (can write and understand basic code)

• Microsoft stack knowledge (MSQL, Azure, ADO etc.)

• High level attention to detail

• Strong team player and can work independently

• Strong communication, analytical and troubleshooting skills

What you will get in return:

· A genuinely unique opportunity to be part of an expanding large global business;

· Competitive remuneration commensurate with skills and experience;

· Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”