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Application Support Analyst

AG

Apex Group Ltd (UK Branch)

IT, Customer Service
Belgrade, Serbia
Posted on Feb 24, 2026

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Business System Specialist will maintain and support core line of business applications.

Key responsibilities

Maintain and support core line of business applications.
Configuration and set-up according to Business Requirements
Vendor management and communication
Monitor, troubleshoot and analyse issues within the Systems.
Assist in client on-boarding and new systems Implementation projects
Core systems major upgrades
Documenting changes and design of the application
Change management
Provide sound, quality and technical guidance to clients and internal stakeholders
Perform other tasks as necessary to support team development
Any other duties in the scope of the role
that the company requires.

Skills / experience

3 – 5 years experience in a support role
Excellent team player
Improvement initiatives
Proactivity
Performance and process driven mindset
Root cause analysis
Microsoft technologies and architecture
SQL
IIS
Server platforms
Good written and verbal communications skills (English)
Highly motivated with ability to multitask
FrontInvest / Capital Tracker system knowledge is a plus;
Ability to train new team members

What we offer

Work in a positive, dynamic environment
Job training
Possibility to travel
Possibility for advancement
Competitive salary and additional benefits
Full time role - Monday to Friday

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.