We're currently looking for a Client Service Delivery Manager to support our growing operations within the Fund Administration department. This is a permanent role based in Luxembourg and comes with a competitive salary and benefits package.

About the Role

As a Client Service Delivery Manager, you will play a key role in ensuring the high‑quality delivery of fund accounting services to our clients. Your main responsibilities will include:

• Reviewing and overseeing Net Asset Valuation (NAV) calculations for a variety of open‑ended fund structures, ensuring accuracy and compliance with internal procedures
• Taking full ownership of client relationships related to accounting deliverables
• Acting as a confident and knowledgeable point of contact for clients, proactively solving issues and managing inquiries from onboarding throughout the life of the fund
• Coordinating the production of accounting deliverables for a diverse client portfolio (SIF, SICAR, UCITS, RAIF under Lux GAAP)
• Preparing or assisting operational teams with complex calculations in line with fund documentation
• Overseeing additional processes such as invoicing and payments
• Contributing to the production and review of KPIs, administration reports, and similar deliverables

About You

To succeed in this role, your skills and experience should include:

• Minimum 2 years of experience as a senior fund accountant or in a similar position within Fund Administration in Luxembourg, ideally within a PFS, accounting firm, or Big 4
• Ability to manage, support, and guide team members
• Solid understanding of Luxembourg fund structures and legal frameworks
• Strong organisational skills, with the ability to multitask and meet deadlines in a fast‑paced environment
• Excellent numeracy, analytical abilities, and communication skills (both internal and external)
• Working knowledge of Paxus and/or Geneva is an asset
• Fluency in English is required; additional languages are considered an advantage

Why Join Us?

If you’re looking to be part of a dynamic environment where you can make a meaningful impact, you will be rewarded with an excellent salary and benefits package. As a truly global organisation, we tailor benefits to each location to support our people and respect local cultures.

We believe our people are our greatest asset, and we invest strongly in talent development. By joining our global network, you will benefit from education support, sponsorship opportunities, and extensive in‑house training programmes.

Please note that a background check will be conducted as part of the hiring process once a job offer has been made. In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.