FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.
We invest in our people, enabling you to develop your skills and build on your experience.
If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.

Role: Client Service Administrator (f/m/d)

Role location: Valencia (Spain)

Department: Client Service Management

Employment Type: Permanent

Role Summary:
As a Client Service Administrator, you will be supporting the Client Service Managers with the daily operations of investment funds by helping track deadlines, keeping client information up to date, preparing first‑draft documents, coordinating with internal teams, maintaining investor and fund documentation, and assisting with uploads, reports, and payment instructions. The role is hands‑on and collaborative, offering great exposure to different departments and a solid introduction to client service within fund administration.

Job Specification:

• Work together with a Client Service Manager responsible for a portfolio of clients to support the daily activities of the funds under management.

• Support the Client Service Manager to ensure compliance with internal and external processes.

• Monitor compliance with deadlines according to Fund corporate calendar and internal procedures. Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calendar is up to date.

• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information.

• Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager.

• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager, where needed.

• Ensure all investor subscription documents incl. side letters are saved on client folder

• Prepare 1st draft of investors side letter matrix and report to the Client Service Manager any gaps on responsible parties or approaching deadline.

• Prepare cash payment instructions for review and signature by the Client Service Manager

• Upload investor reports and target fund documentation to the investor portal

• Supporting internal teams with any ad hoc projects and requests from clients.
  

Skills / experience:

• Degree in Accounting, Economics or Business Administration

• Fluent English (written & conversational) - B2 at minimum

• Diligent with strong attention to detail and organizational skills

• Advanced Microsoft Excel skills

• Strong problem-solving skills with the ability to identify issues and propose solutions and make decisions

• Strong communication and interpersonal skills.

• Driven mindset with a can-do attitude and resilient in a pressurized environment

• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions.

Nice to have:

• Some similar admin experience.

• Additional languages, e.g. German and French would be considered a plus.

• Experience working within the Funds industry

What you will get in return:

• Private health insurance.

• Performance Bonus.

• Award System.

• 27 working days holiday + Public holidays

• Opportunities for professional development.

• Professional Development (CPD) and Study Guidance programs

• Positive and hospitable work environment.

• Opportunity to work with a diverse, agile and global team.

• Exposure to all aspects of the business and cross-jurisdiction.

• A genuinely unique opportunity to be part of an expanding large global business + more
  

At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognized disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.