Client Service & Data Control Manager
Apex Group Ltd (UK Branch)
FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.
We invest in our people, enabling you to develop your skills and build on your experience.
If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.
Role: Client Service & Data Control Manager
Role Location: Valencia
Department: Client Service Management
Employment Type: Permanent
Role Summary:
As the Client Service & Data Control Manager, you’ll play a central role in ensuring our data, reporting, and client‑servicing processes run smoothly and accurately. You’ll oversee the quality and flow of fund data across the business, act as the go‑to expert for data and operational questions, and collaborate closely with teams such as risk, portfolio management, valuation, compliance, and finance. You’ll also take ownership of key parts of the client billing cycle, helping ensure fees are set up correctly, invoices are accurate, and cash is collected on time. This is a hands‑on, impactful role where you’ll help improve systems, streamline workflows, enhance reporting tools, and contribute to projects that shape how Apex operates. It’s the perfect opportunity for someone who enjoys problem‑solving, working cross‑functionally, and driving continuous improvement.
Job specification:
Maintain and further develop the internal database, ensuring its structure, functionality, and data flows evolve with business needs.
Implement and monitor data quality controls to ensure completeness, accuracy, and consistency.
Oversee the collection, validation, and maintenance of fund-level data across internal systems and external providers.
Ensure data is aligned with fund documents and fund financial reports.
Liaise with internal teams to ensure availability of data required for regulatory reports and statistics; where needed, resolve issues on missing information.
Act as main point of contact regarding data, reporting and operational queries.
Work closely with internal departments (risk, portfolio management, valuation, compliance, finance) to improve data quality and streamline data processes.
Coordinate IT tickets related to database enhancements, issues, and system improvements, ensuring timely resolution.
Preparation of reports for Senior Management Committee (Conducting Officers).
Issue recurring and ad‑hoc reports for internal stakeholders (management, risk, compliance, portfolio management) and external parties (regulators, auditors).
Contribute to the enhancement of reporting templates, dashboards, and data
visualization tools.
Monitor regulatory changes impacting data requirements and support implementation of necessary updates.
Support the client billing process by collecting billing-related information.
Review client agreements to ensure fee cards and billing parameters are set up correctly in internal systems.
Ensure invoices are raised accurately, timely, and in full compliance with contractual terms.
Liaise with client and client service teams to resolve billing queries and maintain transparent audit trails.
Oversee cash collection and support with aged debtors' management.
Support with ad hoc projects.
Skills required:
Academic degree, preferably in Finance, Economics, Data Management or a related field.
Experience in the financial sector is of advantage.
Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions.
Strong commercial awareness, analytical and communications skills.
Good working knowledge in MS Office suite.
Excellent analytical skills and attention to detail.
Fluent in English with excellent written and oral communication skills.
What you will get in return:
Private health insurance.
Performance Bonus.
Award System.
27 working days holiday + Public holidays
Opportunities for professional development.
Professional Development (CPD) and Study Guidance programs
Positive and hospitable work environment.
Opportunity to work with a diverse, agile and global team.
Exposure to all aspects of the business and cross-jurisdiction.
A genuinely unique opportunity to be part of an expanding large global business + more
At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.