The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Summary of the position

The successful applicant will be responsible for delivering the administration requirements of our Private Equity (SA) clients in line with the service level agreements. This includes client service management and providing support to the onboarding team.

The roles and responsibilities of the successful candidate are as follows:

1. CLIENT ONBOARDING

• Obtain an in-depth understanding of the client’s fund documentation.

• On-board the relevant investor and fund static data onto the platform.

• Set-up (and maintain) the reporting templates for a portfolio of allocated clients.

2. BANK ACCOUNT MANAGEMENT

• Opening of client bank accounts at the chosen banking institution.

• Maintain the authorised signatory list, both internally and externally for each of our clients including the PERE authorised signatory list.

• Attend to and manage the payment process.

• Maintain the users for the online banking platform, both internally and externally for each of our clients.

3. INVESTOR SERVICES AND TRANSFER AGENCY

• AML/KYC:

- Collate and review the required AML/KYC documentation of prospective investors of our clients, in line with the requirements of the country of domicile of the fund.

- Where applicable, liaise with transfer agency teams within other jurisdictions to manage and facilitate AML/KYC sign-off and acceptance of investors into the fund.

- Perform investor continued AML/KYC as per the risk rating.

• Responsible for the timely delivery of all investor communication and reporting, in line with the agreed SLA’s.

• Respond to investor queries within the required SLA.

• Manage / facilitate investor transactions (subscriptions, redemptions, transfers, capital calls or distributions).

• Maintain investor static data.

• Liaise with the investors.

4. CLIENT MANAGEMENT

• Perform, regular client operational calls for an allocated portfolio of clients and provide client feedback to management and the rest of the team.

• Liaise and build relationships with other relevant internal teams to ensure a seamless delivery of services to our clients.

• Liaise and build relationships with our clients.

5. REGULATORY • FATCA/CRS:

- Perform initial and continued due diligence, for review by the Administration Leaders.

- Maintain static data in relation to FATCA/CRS.

- Prepare the annual report for review and submission by the Administration Leaders.

• Assistance with any other regulatory and/or reporting requirements that may arise.

6. OTHER TASKS

• Ensure accurate billing information is provided to the relevant staff member who is responsible for billing within the set deadlines

• Any other ad hoc tasks

• Deal with all internal client administration requirements

• Ensure all the PERE processes are adhered to within the relevant client and internal SLA.

Skills requirement:

• A good understanding of various Private Equity Fund structures and the administration of these structures.

• Highly organized, efficient and professional with excellent administrative and organizational skills.

• Sound knowledge and understanding of back-office systems. Investran, eFront and Paxus is beneficial.

• Demonstrated ability to work in a pressurised environment.

• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business.

• Be familiar with Funds services controls and procedures to ensure compliance and minimise risk.

• An ability to constantly challenge and look to improve the daily operation.

• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business.

• Have a practical hands-on approach and the ability to ‘get things done’.

• Be able to communicate clearly with staff and senior management.

• Work collaboratively and effectively within the Private Equity (SA) team as well as other departments within APEX.

Personal characteristics:

• A real ‘can do’ attitude and thrives in an environment of opportunity, confidence and hunger for growth.

• Sets and achieves very high levels of performance and continually strives for personal improvement in all that they do.

• Has the ability to challenge decisions and frameworks, but also the ability to accept and implement decisions as instructed from a higher authority and to work within established frameworks to achieve desired results.

• Will take accountability for their actions.

Reporting structure The Administrator (Private Equity SA) will report to the Administration Leaders of the Private Equity Team.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.