Key Duties and Responsibilities

• Strong understanding of SWIFT message types (MT103, MT202), FED payments, internal transfers, and FX transactions.
• Knowledge of ABA, Sort Code, BSB, BIC, IBAN, RTGS, NEFT, and various global banking codes and cash settlement methods.
• Hands-on experience in manual payments/wires with a clear understanding of end-to-end payment flow.
• Ability to read and interpret Standard Settlement Instructions (SSIs) and identify missing or incorrect information.
• Vendor payment processing: fund-related invoice verification and execution of payments using banking portals.
• Verification of custody and fund-related bank invoices.
• Well-versed with payments pertaining to subscriptions and redemptions.
• Mailbox monitoring and payment prioritization as per currency cut-offs.
• Support for various global locations in daily payments processing requirements.
• Handling client and local office queries via call and email.
• Ensuring timely completion and sign-off of daily operational tasks.
• Regular reporting and escalation of significant issues or roadblocks to management.
• Ability to multi-task, work under pressure, and meet tight deadlines.
• Strong written and verbal communication skills.
• Flexibility to work in any shift.
• Prior experience in Payments/Banking/Treasury/Transfer Agency preferred.
• Experience in handling end-to-end Treasury/Payments activities.
• Experience in leading teams of 10+ members.
• Strong proficiency in creating and maintaining MIS reports.

Qualification and Experience

• Bachelor’s degree in Commerce (B.Com) or MBA or an equivalent qualification.
• Knowledge of Hedge Funds and Private Equity is an added advantage.
• Hands-on experience in FED and SWIFT payments.
• Total experience of 7+ years in managing FX/Payments processing, investigations, and related activities.
• Overall experience required: 10–14 years of relevant operations experience.

Skills Required

• Strong analytical and problem-solving abilities.
• High accountability for meeting client deliverables.
• Proficiency in navigating Windows applications.
• Strong expertise in Microsoft Excel and Word.
• Clear, concise writing and communication skills.
• Strong research and issue-resolution capabilities.
• Excellent interpersonal skills—collaborative, respectful, and solution-oriented.
• Strong presentation, listening, oral, and written communication abilities.
• High standards of self-management, adaptability, ethics, and resilience.
• Motivational and organizational skills with a focus on achieving results.
• Creative, logical, and innovative thinking with effective decision-making abilities.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Flexibility to work in any shift as per business needs.
• Prior Transfer Agency processing experience is required.