Key Duties & Responsibilities

• Possess a strong working knowledge of SWIFT payments (MT103, MT202), FED payments, internal transfers, and FX transactions.
• Demonstrate sound understanding of global banking identifiers and settlement systems, including ABA, Sort Code, BSB, BIC, IBAN, RTGS, NEFT, and other international clearing methods.
• Manage manual payment / wire processing, with a clear understanding of end-to-end payment flows.
• Interpret Standard Settlement Instructions (SSIs) and identify missing, incorrect, or non‑compliant details.
• Perform fund-related vendor invoice verification and initiate payments through secure banking portals.
• Review and validate custody and fund-related bank invoices.
• Process payments related to fund subscriptions and redemptions.
• Monitor shared mailboxes and prioritize payments based on currency cut-off times and urgency.
• Support global offices and clients with daily payment processing requirements.
• Respond to client and local office queries via email and phone in a timely and professional manner.
• Ensure daily processing is completed, reconciled, and signed off within SLA timelines.
• Proactively report and escalate critical issues, risks, or payment blocks to management.
• Collaborate effectively as a team player, manage multiple tasks, and meet tight deadlines.
• Maintain flexibility to work in rotational or extended shifts as required by business needs.

Qualifications & Experience

• Bachelor’s degree in Commerce (B.Com), MBA, or an equivalent qualification.
• 2–9 years of relevant experience in Payments, Banking, Treasury, or Fund Operations.
• Hands-on experience with SWIFT and FED payment processing.
• Strong exposure to FX payment processing, investigations, and exception handling.
• Knowledge of Hedge Funds and Private Equity operations is an added advantage.
• Prior experience in Transfer Agency operations is highly desirable.
• Master’s degree in commerce is preferred.

Skills Required

• Strong analytical and problem-solving skills.
• High level of ownership and accountability for client deliverables.
• Proficient in a Windows environment with strong knowledge of Microsoft Excel and Word.
• Excellent written and verbal communication skills in English.
• Ability to draft clear, concise, and accurate payment-related communications.
• Strong research, investigation, and resolution capabilities.
• Excellent interpersonal skills with the ability to build relationships and resolve issues collaboratively.
• Effective presentation, listening, and stakeholder communication skills.
• Strong self-management attributes, including adaptability, resilience, integrity, and ethics.
• High motivation, persistence, and focus on achieving results.
• Demonstrates innovative and logical thinking in decision-making and issue resolution.
• Exceptional attention to detail and ability to manage multiple concurrent tasks.
• Willingness to work flexible shifts aligned with global business requirements.