Key Duties and Responsibilities

• Should have a fair understanding of SWIFT messages (MT103, MT202), FED payments, Internal Transfers, and FX transactions.
• Knowledge of global banking codes and payment systems such as ABA, Sort Code, BSB, BIC, IBAN, RTGS, NEFT, and other cash settlement methods.
• Prior experience working in a manual payments/wires environment, with clear understanding of end-to-end payment flows.
• Ability to interpret Standard Settlement Instructions (SSIs) and identify missing or incorrect details.
• Perform fund-related vendor payment invoice verification and execute payments using banking portals.
• Verify custody and fund-related bank invoices.
• Handle payments related to subscriptions and redemptions.
• Monitor shared payment mailboxes and prioritise payments based on currency cut-off times.
• Support global locations with day-to-day payment processing requirements.
• Respond to client and local office queries via email and phone.
• Ensure all daily processing activities are completed and signed off within timelines.
• Regularly report and escalate issues, exceptions, and blockers to the manager.
• Work collaboratively as a team player, multitask effectively, and meet tight deadlines.
• Demonstrate strong written and verbal communication skills.
• Be flexible to work in rotational or extended shifts as per business needs.
• Prior experience in Payments / Banking / Treasury is an added advantage.
• Prior Transfer Agency experience will be highly preferred.

Qualification and Experience

• University degree in B.Com / MBA or equivalent qualification.
• Knowledge of Hedge Funds and Private Equity will be an added advantage.
• Hands-on experience with FED payments and SWIFT transactions.
• Minimum 2+ years of experience in FX and payment processing, including investigations.

Skills Required

• Strong analytical and problem-solving skills.
• Accountability for meeting client deliverables and timelines.
• Proficiency in a Windows-based environment.
• Strong working knowledge of Microsoft Excel and Word.
• Ability to draft clear, concise, and accurate communications.
• Proficiency in spoken and written English.
• Strong research, resolution, and communication skills.
• Interpersonal skills with ability to build relationships and resolve issues professionally.
• Effective presentation, listening, and written communication skills.
• Strong self-management, adaptability, resilience, integrity, and ethical conduct.
• Motivated, results-oriented, and persistent in achieving performance standards.
• Innovative and logical thinker with sound decision-making abilities.
• High attention to detail and ability to handle multiple tasks simultaneously.
• Flexible to work in any shift as per operational requirements.
• Prior Transfer Agency processing experience is required.
• Master’s degree in Commerce is desirable.