The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Position: Account Manager

Location: Melbourne

About the role:

Responsible for overseeing a team of Offshore team involved in the areas of Registry services, shareholder/unitholder reporting and AML/KYC. The individual will maintain the client relationship, take responsibility for co-ordination of regulatory reporting along with the new client take on and due diligence requirements of the company.

Job Responsibilities:

The role duties and responsibilities will include but not limited to the following:

Investor Services:

• Ensure team meets all Regulatory and Client reporting deadlines
• Review of investor onboarding documents to ensure AML/KYC compliance
• Review of capital calls and distribution calculation and notices
• Understanding distribution tax information and quality check distribution summaries
• Operational onboarding of new and take on funds and ensure everything has been prepared prior to the launch and take on date
• Ensure the high standard of quality assurance on all applications, redemptions, switches and transfers from the offshore team is adhere to
• Quality check and distribute periodic, quarterly, distribution and exit statements to investors and clients within SLA’s
• Resolve issues and communicate with investors ensuring all investor information is complete and up to date
• Reviewing, clearing and signing off bank reconciliations
• Review and release investor distribution and redemption payments
• Ensure Calastone transactions including daily reconciliations and issue resolution is completed by the team
• Understanding and reviewing monthly, quarterly and annual distributions

Operations

• Overall responsibility for client relationships, inquiries and meetings
• Interact with Senior management and clients
• Solving operational problems encountered by staff on a day to day basis as well as making complex decision making
• Review procedures and recommend solutions in order to improve efficiencies
• Ensure adherence to all internal and external audit standards
• Preparation and review of client SLA
• Attendance in client meetings both at onboarding and launched stages.
• Ongoing Implementation and refinement of SSAE 18 controls.
• Authorisation of payments via bank portals.
• Supervision and training of Transfer Registry Staff and mentoring

Skills Required:

• Minimum 4 years in a similar role
• An ability to work to and meet agreed deadlines
• An accountancy qualification is an advantage
• Excellent interpersonal and written communications skills
• Strong PC skills including Word, Excel and Macros in Excel (Experience on Paxus, Efront or Yardi an advantage)
• Inquisitive and client-centric mindset
• Proactive and Forward-thinking
• Ownership and Accountability for service provided to the Stakeholders
• Willing to take a hands-on approach when required to support delivery and resolve issues effectively

What you will get in return:

· A genuinely unique opportunity to be part of an expanding large global business;

· Competitive remuneration commensurate with skills and experience;

· Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.