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Client Service Delivery Manager

Apex Group Ltd

Apex Group Ltd

Customer Service
Posted on Wednesday, July 3, 2024


The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.
We're currently looking for a Client Service Delivery Manager to support our growing operations in the Fund Administration department. This is a permanent role based in Luxembourg and comes with a favourable salary and benefits package.
If you were already in this Client Service Delivery Manager role, here are some of the areas you would have been working in this week:
  • Undertaking full responsibility of a client relationship regarding accounting deliverables, supported by the Manager
  • Liaising with clients confidently and knowledgeably, proactively solving issues and responding to inquiries
  • Arranging the production of accounting deliverables for a diverse portfolio of the company's clients (Soparfi, SIF, SICAR, SCSp and RAIF maintained under LUX GAAP) supported by Fund Accountants
  • Preparing and/or assisting in the preparation of carried interest and other complex calculations in accordance with the fund documentation
To apply for this Client Service Delivery Manager role, your soft skills, expertise and experience should include:
  • Between 3 and 5 years of relevant professional experience in Private Equity in Luxembourg, preferably gained either in domiciliation activity or Accounting companies or the Big 4
  • Knowledge of the legal structures and tax environment of Luxembourg
  • Ability to multi-task, well organised and meet deadlines in a busy work environment
  • Excellent numeracy, analytical and organisational skills, and the ability to conduct a thorough self-review
If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. Benefits:
  • As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working
  • Our people are our greatest asset, and we invest in talent development
  • Join our global network, and you will benefit from education support, sponsorship and in-house training programs.
Don't hesitate to get in touch with our Apex Group team today to apply and register your interest for this full-time Client Service Delivery Manager position in Luxembourg. We're looking forward to meeting you.