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Client Services Officer

Apex Group Ltd

Apex Group Ltd

Customer Service
Sofia, Bulgaria
Posted on Wednesday, July 3, 2024

Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

Client Services Officer
Sofia, Bulgaria

Description

Apex Group is seeking a flexible, full-time Client Services Officer and the role comes with an attractive salary and benefits package.

Job specification

  • Maintain a good understanding of AML/KYC to work on day-to-day requests from internal and external providers
  • Proactive and ad-hoc reporting
  • Retrieve and compile data from internal systems for provision to clients on a daily, weekly or monthly basis
  • Record all client queries using the appropriate tools

Skills Required:

  • A degree in Business, Finance, Economics and experience in a similar position within the banking sector
  • A working knowledge of cash-related products
  • Fluency in English, written and spoken, and excellent communication skills, both written and oral

What you will get in return:

  • A genuinely unique opportunity to be part of an expanding large global business;
  • Competitive remuneration commensurate with skills and experience;

Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/