The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

Director, Operations
Location: George Town

Job specification

• Overall operational oversight for delivery of services across the corporate services, corporate secretarial, and trust teams.
• Works with the client delivery team leads in Cayman and in foreign offices to ensure timely response to requests, client servicing, and board meetings.
• Acts as central liaison with compliance, finance, internal audit, and other support teams within Apex Group.
• Responsible for monthly group reporting and departmental KPIs.
• Oversight and management of team follow ups on accounts receivables.
• Acts as project manager for annual filings, regulatory, departmental, and Apex group projects.
• Assist overseeing and updating internal controls, operational procedures, policies, precedents, and systems.
• Responsible for ensuring data integrity of client files and systems.
• Ensure client companies’ compliance with the relevant legislation and statutory obligations.
• Liaises with global business development team and relating to sales and marketing campaigns.
• Keeps up to date with regulatory changes in the Cayman Islands.
• Provides effective management, mentorship, and training to maintain a highly motivated team
• Assists with recruitment, training, and development, performance management and employee relations including monitoring of performance goals.

Skills Required:

• Must have a Bachelor’s degree.
• A minimum of 5 years’ experience in a Managerial role in Corporate Services.
• A minimum of 10 years in the Funds industry.
• Experience dealing with a wide range of Hedge Fund and Private Equity clients, with specific experience supporting regulated and unregulated entities across a wide range of jurisdictions.
• Flexibility to attend and minute meetings outside of the normal working hours
• In depth knowledge of the fund industry and fund structures is essential for this role.
• Excellent interpersonal and communication skills.
• Excellent organizational and time management skills.
• Strong risk awareness and the ability to credibly manage and influence multiple clients at senior levels across the portfolio.
• Effective communication, a high degree of attention to detail and responsiveness will be crucial to the role.
• Ability to work under pressure and outside of normal working hours.
• Proficiency in Microsoft Outlook, Excel, and Word essential;
• Experience in Viewpoint.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;

Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

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