The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Transfer Agency Trade Processing Team

Business- AML/KYC

Role Title-Senior Operations Manager

The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions.

This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environment

Key duties and responsibilities

• Individual/You should be able to review AML/KYC documents for all entity types. i.e

Corporates, foundation/ Charities, institutional Investors, designated bodies etc.

• Individual/You should be well versed with any or all AML guidance for Cayman,

Delaware, Australia, Ireland, Bermuda etc.

• Individual/You should have working knowledge of any or all of screening tools viz.

World Check, Pythagoras, Lexus-Nexus etc.

• Individual/You should be well versed with Microsoft applications. Expert excel and

presentation skills is an added advantage.

• Individual/You should have working knowledge of FATCA/CRS reporting. He/She

should be able to review US tax forms i.e W9, W8-BEN, W8-IMY, Withholding

statements etc.

• Individual/You should have good written and verbal communication skills.

• Individual/You should be able to keep records in good order and perform regular

remediation activities as per the risk rating of investors.

• Individual/You should be able to work separately and collectively in a group as the

situation demands.

• Individual/You should be able to create the required reports in time, without any

reminders.

• Provide excellent client service

• Positive attitude and team spirit is a must.

• Keeping senior management appraised of operational issues in a timely manner.

• Prior experience in Transfer agency functions will be an added advantage.

Qualification and Experience

• Flexible enough to work in any shifts as per business needs

• Prior Transfer Agency processing experience is required

• Bachelor’s degree in commerce is desired

• 15+ years of relevant experience

• Candidates with strong experience in managing clients and escalations

Skills Required

• Strong analytical skills

• Responsible for meeting all client deliverables

• Ability to navigate proficiently in a windows environment

• Strong knowledge of Microsoft excel & word

• Ability to write messages in a clear and concise manner

• Ability to read, write & speak English proficiently

• Strong research, resolution and communication skill

• Interpersonal skills - Relationship builder, respectful and resolves problems

• Communication skills - Presentation skills, listening skills, oral & written

communication skills

• Self-management - Adaptability and resilience, learning behaviour, integrity and

ethics and relationship build

• Motivational skills - Performance standards, achieving results and persistent.

• Innovative thinking - Creative thinking decision making, input seeking, logical

thinking and solution finding

• Attention to detail and ability to work on multiple tasks

• Flexible enough to work in any shifts as per business needs

• Prior Transfer Agency processing experience is required

• Bachelor’s degree in commerce is desired

Career with Apex

• A genuinely unique opportunity to be part of an expanding large global business

Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct souring model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.