The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

We are currently looking for a Regulatory Quality Assurance Manager​ to support our operations in Luxembourg. If you want to be part of our multidisciplinary team and are interested in this excellent opportunity, please apply for this role.

Job Specification:

• Act as the quality owner for all AML/KYC review processes, ensuring accuracy, completeness, and consistency
• Review and challenge investor KYC files to ensure alignment with internal standards and regulatory requirements
• Perform detailed quality checks on KYC cases, identifying gaps, inconsistencies, or risks requiring escalation
• Deliver structured, constructive feedback to AML reviewers to support quality improvement and personal development
• Facilitate regular feedback loops between quality control and operational teams to ensure alignment on expectations
• Act as final reviewer or escalation point for complex or high-risk AML cases
• Represent the quality assurance function during audits, inspections, or client meetings
• Monitor the quality of AML outputs across teams and provide feedback or corrective actions as needed
• Define and maintain quality benchmarks, checklists, and quality assurance frameworks for AML activities
• Identify recurring issues, root causes, and propose solutions to improve review accuracy and reduce rework
• Ensure proper documentation and audit trail of decisions, exceptions, and risk assessments
• Develop and implement corrective action plans following internal audits or regulatory findings
• Collaborate with team leads to embed a strong quality culture and reinforce AML/KYC best practices
• Design and deliver targeted training on common errors, regulatory updates, or internal standards
• Track quality-related KPIs and use data to drive continuous improvement initiatives
• Contribute to the enhancement of AML policies, procedures, and templates from a quality assurance lens
• Ensure that all AML reviews reflect a risk-based approach and are executed with sound judgment and consistency
• Share regulatory updates, lessons learned, and observed trends across teams
• Guide the correct identification, escalation, and documentation of suspicious activity, ensuring timely and accurate SAR/STR filing
• Provide expertise on typologies related to money laundering, terrorist financing, and proliferation financing (including dual-use goods and sanctions evasion)
• Ensure team awareness of red flags and patterns linked to high-risk industries, jurisdictions, and transaction behaviors
• Deliver targeted sessions on emerging threats such as money laundering and proliferation financing indicators
• Maintain close collaboration with Compliance for updates on global regulatory changes impacting AML/KYC obligations
• Support teams in refining escalation narratives to strengthen the quality of suspicious activity reporting and audit readiness
• Promote a culture of ownership, attention to detail, and accountability within the AML/KYC function

Skills required

• 7+ years of relevant experience in a AML/KYC team and with 4+ years in an AML supervisory / expert / compliance role
• Excellent AML/KYC and up-to-date knowledge of local and global requirements
• Strong experience in reviewing and assessing complex KYC files, with proven ability to challenge and improve quality
• Expertise in SAR/STR identification, drafting, and submission processes
• Good understanding of proliferation financing, sanctions evasion indicators, and related red flags
• Familiarity with FATCA/CRS, including account classification, document review, and XML reporting concepts
• Knowledge of Transfer Agency operational processes and its integration with AML processes
• Experience in collaborating with internal/external auditors and regulatory authorities during reviews, inspections, and inquiries
• Excellent planning, communication and organizational skills
• Strong multi-tasking and problem-solving skills
• The ability to adapt to changing priorities and varied decision-making scenarios
• Good interpersonal skills to develop working relationships with colleagues and clients
• Proactively work to tight deadlines
• Ability to identify opportunities for process improvements and to communicate same effectively
• Very good working knowledge of Microsoft Office (Word, Excel, Access)
• Excellent knowledge of English required, any other language an advantage

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

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Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.