The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Description

The role supports the Payment Team Lead in managing daily payment operations, ensuring compliance with regulatory standards, and driving process efficiency. This role involves hands-on oversight of payment workflows, team coordination, and collaboration with internal and external stakeholders to maintain seamless transaction processing. The ideal candidate will demonstrate strong operational expertise, problem-solving skills, and a commitment to continuous improvement in a fast-paced payment environment.

Job specification

• Execute daily payment processing activities, including domestic transfers, cross-border transactions, and vendor payments via banks, third-party platforms and internal systems.
• Conduct reconciliations and ensure accuracy of payment records
• Support the implementation of process optimizations to improve efficiency.
• Ensure adherence to regulatory requirements and internal controls.
• Stay informed about updates to regional payment regulations and support policy adjustments.
• Supervise and mentor junior team members, ensuring adherence to SOPs and performance standards.
• Provide training on payment systems, compliance protocols, and workflow updates.
• Act as a point of escalation for complex payment issues and guide the team in resolving them.
• Collaborate with IT teams to troubleshoot payment/internal system issues and enhance integration.
• Assist in preparing reports for senior management on payment volumes, exceptions, and KPIs.
• Identify bottlenecks in payment workflows and propose solutions for automation or standardization.
• Participate in projects to adopt new payment technologies
• Perform other ad-hoc duties to support the team leader as may be necessary from time-to-time.
• Any other duties in the scope of the role that the company requires.

Skills Required:

• Bachelor’s degree in finance, Accounting, Business Administration, or related field
• Certifications such as CPA/ACCA, CTP, or payment industry credentials are a plus
• 3 to 5+ years of experience in payment operations, treasury, or finance, with at least 2 years in a supervisory or senior specialist role
• Solid understanding of various payment systems and cross-border payment mechanisms
• Proficiency in Microsoft Office Suite
• Strong organizational and multitasking abilities to meet tight deadlines
• Excellent communication skills in both Mandarin and English (written and spoken)
• Analytical mindset with a focus on problem-solving and attention to detail

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.