Solutions and Design Lead
Location : Auckland

Description

To lead the Business Solutions team and develop, support and grow individuals personal and professional development goals as well as creating an inclusive and high performing team of key subject matter experts for Apex NZ in the areas of investment analysis, reporting, process improvement and systems.

Job specification

• Set and monitor team members KPI’s and performance to KPI’s

• Staff management including regular one-on-one’s and identifying any staff training and development needs

• Ensure that all service delivery standards set for the reconciliation division are met

• Drive and lead by example the Apex values and be a culture champion

• Maintain a positive work environment that attracts, retains, and motivates a diverse group of high-calibre employees

• Assisting with answering any client questions related to the reporting received and explaining the nature and basis for the calculations, including portfolio performance reporting, and queries and support related to technical trading activity

• You will identify common areas of client queries and provide input into either system development or collateral development to help clients make better use of the systems across both Fund Administration and Wealth Administration

• Working with Business Analysts and Software Developers to determine what needs to be delivered and ensure that the specifications are accurate from a technical investment point of view and produce meaningful results to clients

• You will provide strategic advice around investment platform architecture that most efficiently delivers technical functionality demanded by customers

• Collaborate with key internal stakeholders across New Zealand and other regional and global contacts within Apex to address client needs, operational issues, and opportunities, ensuring effective resolution

• Supporting spreadsheets, VBA macros and other systems relied upon by the business for their BAU processes

• Build and maintain networks and relationships within the industry

• Working on the technical aspects of onboarding and transition projects across Apex NZ’s client base

• A focus on automation opportunities

Skills Required:

• Strong technical analysis knowledge and problem-solving mindset

• An understanding of key financial mathematics principals including performance returns, attribution beneficial

• Strong communication skills, particularly the ability to communicate technical information in English with an ability to present at an executive leadership level

• Ability to explain and simplify technical concepts

• A strong focus / commitment to providing quality customer service

• A sound understanding of business and industry risk

• Strong MS Office skills, particular Excel to intermediate or advanced level

• Knowledge of SQL and coding in VBA is advantageous

• Proactive positive and “can–do” attitude

• Team player and passion for collaboration with peers

• Self-motivated and enthusiastic

• Comfortable working in an ever-changing environment and ambiguity

• Able to handle pressure and deadlines

What you will get in return:

· A genuinely unique opportunity to be part of an expanding large global business;

· Competitive remuneration commensurate with skills and experience;

· Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”