The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Summary of the position

Transfer Agency oversight, in either our Chelmsford or Wimborne office.

Outline of main duties and responsibilities
The Administrator – Transfer Agency will be expected to:

• Oversee new account set up and all standing data amendments being processed by sub-delegate.
• To ensure that all dealing input and verification is actioned on the date of receipt.
• Ensure contract notes are emailed or dispatched within 24 hours.
• Oversee to ensure deceased portfolios are registered and maintained in accordance with all regulations.
• Oversee distribution process and rate sign offs within the regulatory time scale.
• Ensure all general Unit/Share holder queries via telephone and mail are answered in a timely fashion.
• To ensure that Aged Debtors are chased where applicable.
• Oversee to ensure that all AML/KYC requirements are met/supplied in a timely fashion.
• To ensure all daily internal and external client money reconciliations are completed accurately and timely, meeting all relevant CASS rule requirements.
• To ensure shortfall/surplus movements on settlements are covered/removed in a timely manner.
• To assist with CMAR returns ensuring completion for onward submission in a timely and accurate manner.
• To assist with end of day funding process ensuring all shortfalls covered and deposited to enable daily creation payments made to depositary within required timelines.
• To ensure all relevant CASS procedures are regularly updated where applicable.
• To ensure all relevant client money reconciliation breaks/discrepancies are investigated and resolved in an accurate and timely manner within 24hrs.
• To ensure any resultant regulatory CASS breaches are raised within the required timeframe ensuring that any resultant mitigation is suitably applied.
• To ensure/maintain relationship with relevant parties with Transfer Agency sub-delegate.
• Ensure agreed SLA and contractual deliverables are achieved whilst monitoring KPIs to ensure timely and appropriate resolution of any trends/performance issues.
• Support new business, client, and regulatory operational issues.
• Understand industry changes and impact that will have on our TA business.
• Identify and propose enhancements where processes can be streamlined to maximise efficiency.
• Maintain issue logs, monitor trend analysis and attendance of internal and external review meetings.
• Coordination of issue management when issues impact the delivery of TA services.
• Assist with other ad hoc duties/projects as required

Skills and experience required

The successful candidate will meet the following requirements:

Skills

• Be able to work as a part of a team and show commitment in ensuring all deadlines are met.
• Have suitable qualifications relevant to the duties and responsibilities listed above.
• Excellent communication skills, both written and verbal
• Is highly organised, efficient, and professional with a sense of urgency and good time management.
• Has the ability to work well both under supervision as a member of a team, as well as independently
• Is detail and quality conscious – accountable, responsible, and adaptable.
• Very good awareness of FCA.
• IOC competency preferred or a willingness to work towards qualification.
• Education and Experience
• Have suitable qualifications relevant to the duties and responsibilities held.
• CASS experience highly desirable but not essential.

Reporting structure

The Administrator – Transfer Agency will report to the Manager – Transfer Agency.

Remuneration level

Remuneration will be market related and commensurate with experience and seniority.
In addition, the successful candidate will receive a competitive benefits package.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.