The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Workplace System administrator

Apex Fund Services is a rapidly expanding global Fund Services Company with almost 13 000 staff based in more than 100 locations world-wide. Apex uses multi-platform cloud environment utilizing all trendy cloud technologies on the market nowadays. The Senior Workplace administrator will report to Platform engineering manager on a functional basis but support a number of projects and integrations in line with the demands of the business.

Senior Workplace Administrator will play a vital role in IT Operations. He/she should act as a “trusted advisor” and possess subject matter expertise in his/her domain to collaborate and facilitate with the Technical Design Team in designing, planning, implementing state of art IT solutions.

Key duties and responsibilities

• Build an excellent awareness of the Apex business requirements and in-depth knowledge of Office 365 environment, adjacent technologies, and support processes
• Provide deep-level troubleshooting in conjunction with vendor and third-party support within the applicable technology platform that is responsible for
• Act as connection between IT Workplace L2 team and Technical Design team to ensure that operations team has the complete knowledge of the infrastructure and implemented services
• Ensure that delivery teams are aware for any new service being introduced that may require training and education of the respective teams
• Planning and engineering of normal, standard, or emergency changes within the applicable technology platform that you are responsible for
• Planning and implementing small to medium projects
• Collaborates with service providers and external vendors on root cause analysis for problems related to technology and provide detailed diagnostic information when required.
• Suggest and develop different automation solutions in the environment
• Ability to prepare and deliver clear, concise and persuasive communication for multiple audiences, including effective writing, presentation skills, listening actively
• Highlight and report all major IT issues and risks to IT Manager in a timely manner.
• Research, test and implement new systems to improve efficiencies and satisfy user requests.
• Assist with testing system releases, patches and disaster recovery.
• Provide technical input into vendors proposal, change requests, and incident management
• Support the business in the governance and management of vendors covering IaaS, PaaS,Saas,DaaS with technical input.
• Perform on-call duties as needed to support technology services to business.

Experience and skills

• Bachelor’s degree in computer science or related discipline.
• 7+ years’ experience as system administrator in Office365 or Exchange On-prem environments
• Proven skills in Office 365 technologies
• Strong understanding of Azure, Azure AD, ADFS, Windows server OS and all adjacent services like Active directory, DNS, DHCP, Certificate Authority, IIS and etc.
• Mandatory certification in Office365.
• Certification in Azure and other platform technologies will be considered as a strong advantage
• Good PowerShell scripting a requirement
• Experience in building and supporting complex IT environments and solutions
• Excellent problem-solving abilities and good at working under own initiative;
• Ability to take ownership of a technical solution and work with a number of stakeholders (internal and external) to deliver a design and implementation approach.
• Excellent written and communication skills in English.
• Ability to articulate design topics, using tools such as Visio, Powerpoint, and any modelling tools utilising ArchiMate.
• Ability to be able to work well under pressure
• Certification in frameworks such as ITIL v3, ISO 27001 would be an advantage

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.