Location: This is a remote position open to candidates based in Atlanta, GA; Austin, TX; Burlington, VT; or Tallahassee, FL .

Reports to: Senior Vice President, Product

At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together.

✔Agile Mindset – We adapt and pivot with purpose.

✔ Relentless Resourcefulness – We find solutions, no matter the challenge.

✔ Raise Your Hand – We step up, own it, and contribute.

✔ Only What Matters – We simplify and focus on what drives impact.

✔ We Do Hard Things Together – We solve tough problems as a team.

We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care.

We help our customers make right easy—every day.

Aptarro is hiring a strategic and hands-on Director of Product Management to lead the product strategy and execution for two of our flagship platforms: RevCycleEngine and ClaimStaker. These platforms are central to our mission of protecting provider revenue and making right easy in healthcare operations. You’ll be responsible for leading and mentoring a team of product managers, aligning cross-functional efforts, and ensuring our product investments deliver clear, measurable outcomes in the RCM space.

What You’ll Do

Lead and Coach Product Managers

• Directly manage PMs for RevCycleEngine and ClaimStaker, fostering growth, ownership, and strategic thinking.
• Ensure consistent application of Aptarro’s Product Development Lifecycle (PDLC), product principles, and Jobs To Be Done (JTBD) methodology.
• Set clear quarterly objectives and ensure PMs are accountable for outcomes, not output.

Product Strategy and Roadmap

• Define and maintain a unified product vision across RevCycleEngine and ClaimStaker, aligned with Aptarro’s company strategy and outcomes.
• Prioritize initiatives based on revenue protection, acceleration, cost reduction, and cross-product value using our Product Decision Framework.
• Drive execution from discovery to launch, focusing on customer jobs, workflows, and success metrics.

Business Impact & Metrics

• Translate high-level business outcomes into clear, measurable product-level metrics and ROI models.
• Collaborate with SVP Product to define and validate Boulder-level outcomes, ensuring team efforts connect to financial results.
• Monitor product performance and lead evaluation and iteration cycles for continuous improvement.

Collaboration & Cross-functional Leadership

• Partner closely with Engineering, Design, Sales, Support, Customer Success, and Compliance to ship scalable, compliant, and integrated solutions.
• Champion a “Build One Aptarro” mindset by leveraging shared components and ensuring seamless data flow between products.
• Lead cross-product initiatives and balance roadmap priorities based on portfolio needs and resource constraints.

Innovation & Emerging Tech

• Collaborate with data science and engineering to incorporate AI/ML, classification logic, and LLMs where they unlock step-change improvements.
• Evaluate vendor integrations and market trends to ensure product differentiation and partner enablement.

What You Bring

• 7+ years in product management roles, with 3+ years in product leadership.
• Track record of delivering successful healthcare SaaS products - especially within Revenue Cycle Management.
• Experience with AI/ML features, workflow automation, and scaling multi-tenant platforms.
• Deep understanding of the provider workflow and regulatory landscape in healthcare.
• Ability to lead through influence, align stakeholders, and manage ambiguity.
• Familiarity with tools like Jira Product Discovery and Azure DevOps, and processes such as JTBD, OKRs, and outcome-based roadmapping

Bonus Points For

• Experience leading multiple product lines or managing a product portfolio.
• Proven ability to define and drive outcome-based product initiatives.
• Passion for simplifying complex systems and reducing provider cognitive load.
• Strong grasp of integration strategies with EHRs and third-party data partners.