Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
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Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Senior Account Manager, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Sales department is eager for a mover and shaker to step into this role and become an integral part of our team.
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About the role
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The Senior Account Manager is a key individual contributor on a high performing team that consistently delivers market leading cross-selling/up-selling, maintenance renewal retention rates, and customer satisfaction. This person will manage an assigned set of clients with a focus on maintaining and growing renewal rates and establishing client relationships with a particular focus on retaining customers and identifying opportunities for cross-sell/up-sell.
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The Senior Account Manager will be contributing to a software and professional services bookings quota as well as specific targets for renewal rates within their assigned territory. The assigned territory will have direct customers.
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You will also:
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Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
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Generate leads, identify opportunities, and close deals for additional Aptean solutions, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
\n
Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues
\n
Penetrates assigned accounts by:
\n
\n
Selling new or additional solutions or services to current buyers
\n
Finding additional buyers within the existing customer location
\n
Selling additional customer locations
\n
Selling the value of maintenance
\n
\n
Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
\n
Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
\n
Maintain accurate and timely opportunity, customer & contact data
\n
Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to account
\n
Maintain good industry, business knowledge and solution knowledge as is relevant for assigned accounts
\n
Coordinate/facilitate technical presentations and participate in customer & marketing events
\n
Use knowledge of customer needs and industry trends to provide input into product strategy
\n
\n
\n
About you
\n
\n
Bachelor's degree preferred with at least 6+ years of relevant sales experience, preferably in the software industry.
\n
\n
You must also have:
\n
\n
\n
Thorough understanding of the customer sales cycle
\n
Experience working with software products, services, competencies, solutions, and offerings
\n
Knowledge or previous experience in the software industry
\n
Proven track record of success in achieving or exceeding sales targets
\n
Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
\n
Experience of working with and understanding contracts is a plus
\n
Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
\n
Excellent sales, negotiation skills and objection handling skills
\n
Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
\n
Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
\n
Professional image and interpersonal skills
\n
Organizational and follow up skills, problem solving and analytical skills
\n
Good decision-making ability and negotiation skills
\n
\n
\n
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
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Learn from our differences. Celebrate our diversity. Grow and succeed together.
\n
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Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
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“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
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<!-- FOR BRANDING SPECIFIC TRACKING SCRIPTS -->\n\n\n\n\n <footer class="footer defaults">\n
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The assigned territory will have direct customers.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You will also:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.</li><li>Generate leads, identify opportunities, and close deals for additional Aptean solutions, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.</li><li>Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues</li><li>Penetrates assigned accounts by:</li><ul style=\\"margin-top: 0in;\\"><li>Selling new or additional solutions or services to current buyers</li><li>Finding additional buyers within the existing customer location</li><li>Selling additional customer locations</li><li>Selling the value of maintenance</li></ul><li>Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.</li><li>Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.</li><li>Maintain accurate and timely opportunity, customer & contact data</li><li>Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to account</li><li>Maintain good industry, business knowledge and solution knowledge as is relevant for assigned accounts</li><li>Coordinate/facilitate technical presentations and participate in customer & marketing events</li><li>Use knowledge of customer needs and industry trends to provide input into product strategy</li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\"><strong>About you</strong></p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Bachelor's degree preferred with at least 6+ years of relevant sales experience, preferably in the software industry.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You must also have:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Thorough understanding of the customer sales cycle</li><li>Experience working with software products, services, competencies, solutions, and offerings</li><li>Knowledge or previous experience in the software industry</li><li>Proven track record of success in achieving or exceeding sales targets</li><li>Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook</li><li>Experience of working with and understanding contracts is a plus</li><li>Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization</li><li>Excellent sales, negotiation skills and objection handling skills</li><li>Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams</li><li>Possesses a high degree of honesty, integrity, and ability to maintain confidentiality</li><li>Professional image and interpersonal skills</li><li>Organizational and follow up skills, problem solving and analytical skills</li><li>Good decision-making ability and negotiation skills </li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</p><p style=\\"margin: 0px;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. 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Our fast-paced environment and dynamic global Sales department is eager for a mover and shaker to step into this role and become an integral part of our team. </p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\"><strong>About the role</strong></p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">The Senior Account Manager is a key individual contributor on a high performing team that consistently delivers market leading cross-selling/up-selling, maintenance renewal retention rates, and customer satisfaction. This person will manage an assigned set of clients with a focus on maintaining and growing renewal rates and establishing client relationships with a particular focus on retaining customers and identifying opportunities for cross-sell/up-sell.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">The Senior Account Manager will be contributing to a software and professional services bookings quota as well as specific targets for renewal rates within their assigned territory. The assigned territory will have direct customers.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You will also:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.</li><li>Generate leads, identify opportunities, and close deals for additional Aptean solutions, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.</li><li>Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues</li><li>Penetrates assigned accounts by:</li><ul style=\\"margin-top: 0in;\\"><li>Selling new or additional solutions or services to current buyers</li><li>Finding additional buyers within the existing customer location</li><li>Selling additional customer locations</li><li>Selling the value of maintenance</li></ul><li>Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.</li><li>Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.</li><li>Maintain accurate and timely opportunity, customer & contact data</li><li>Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to account</li><li>Maintain good industry, business knowledge and solution knowledge as is relevant for assigned accounts</li><li>Coordinate/facilitate technical presentations and participate in customer & marketing events</li><li>Use knowledge of customer needs and industry trends to provide input into product strategy</li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\"><strong>About you</strong></p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Bachelor's degree preferred with at least 6+ years of relevant sales experience, preferably in the software industry.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You must also have:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Thorough understanding of the customer sales cycle</li><li>Experience working with software products, services, competencies, solutions, and offerings</li><li>Knowledge or previous experience in the software industry</li><li>Proven track record of success in achieving or exceeding sales targets</li><li>Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook</li><li>Experience of working with and understanding contracts is a plus</li><li>Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization</li><li>Excellent sales, negotiation skills and objection handling skills</li><li>Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams</li><li>Possesses a high degree of honesty, integrity, and ability to maintain confidentiality</li><li>Professional image and interpersonal skills</li><li>Organizational and follow up skills, problem solving and analytical skills</li><li>Good decision-making ability and negotiation skills </li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</p><p style=\\"margin: 0px;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy</p>","location_name":"Remote USA","country":"United States","country_code":"US","location_type":"LAT_LNG","latitude":39.76,"longitude":-98.5,"additional_locations":[],"tags1":["Employee Regular Full Time"],"tags2":["NA"],"tags3":["Experienced Professional"],"tags4":["Remote"],"department":"","benefits":[],"employment_type":"FULL_TIME","hiring_organization":"Aptean","posted_date":"2023-07-28T20:15:00+0000","apply_url":"https://americas-aptean.icims.com/jobs/3316/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"icims":{"revision_int":2,"uuid":"f1cfcdea-8012-47db-8732-4cc28e2c14bf","primary_posted_site_object":{"datePosted":"2023-07-28T20:15:00+0000","site":"americas-aptean","siteId":"41ba12b4-6a7d-4ab9-bcb6-4c6466b9a2b0","tenantId":"11957","siteType":"ATTRACT"},"date_updated":"2023-07-28T20:17:50Z","config_keys":{"portal.id":"17","ccc.attract.portal.url":"https://careers.aptean.com","icims.external.xml.feeds":"icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.facebook.xml.enabled,icims.indeed.xml.enabled,icims.glassdoor.xml.enabled,icims.resume-library.xml.enabled,icims.direct-employers.xml.enabled,icims.monster.xml.enabled,icims.adzuna.xml.enabled,icims.careerbuilder.xml.enabled,icims.ziprecruiter.xml.enabled,icims.craigslist.xml.enabled,icims.itjobscafe.xml.enabled,icims.recruitnet.xml.enabled","jobposting.external.company.url":"https://www.aptean.com","jobposting.external.company.name":"Aptean","icims.config.web.indeed.easy.apply":"0"},"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"bdcbcff2e1be8d24495df754a896ab57","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/83629175220380358"},"import_id":"1158656f-1570-4b9c-a47a-00090e2c4780","redirectOnApply":true,"questionservice":{"id":"27981189"},"import_source":"ImporterService","client_code":"aptean"},"update_date":"2023-07-28T23:05:14+0000","create_date":"2023-07-28T20:16:29+0000"},"formattedData":{"categories":"","location":"United States","title":"Senior Account Manager","seo_title":["undefined","United+States","Senior+Account+Manager"],"description":"<strong>Overview</strong><br><br><p style=\\"margin: 0px;\\"><strong>Job Title: Senior Account Manager</strong></p><p style=\\"margin: 0px;\\"><strong>Location: Remote - US </strong></p><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\">Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Senior Account Manager, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Sales department is eager for a mover and shaker to step into this role and become an integral part of our team. </p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\"><strong>About the role</strong></p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">The Senior Account Manager is a key individual contributor on a high performing team that consistently delivers market leading cross-selling/up-selling, maintenance renewal retention rates, and customer satisfaction. This person will manage an assigned set of clients with a focus on maintaining and growing renewal rates and establishing client relationships with a particular focus on retaining customers and identifying opportunities for cross-sell/up-sell.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">The Senior Account Manager will be contributing to a software and professional services bookings quota as well as specific targets for renewal rates within their assigned territory. The assigned territory will have direct customers.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You will also:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.</li><li>Generate leads, identify opportunities, and close deals for additional Aptean solutions, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.</li><li>Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues</li><li>Penetrates assigned accounts by:</li><ul style=\\"margin-top: 0in;\\"><li>Selling new or additional solutions or services to current buyers</li><li>Finding additional buyers within the existing customer location</li><li>Selling additional customer locations</li><li>Selling the value of maintenance</li></ul><li>Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.</li><li>Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.</li><li>Maintain accurate and timely opportunity, customer & contact data</li><li>Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to account</li><li>Maintain good industry, business knowledge and solution knowledge as is relevant for assigned accounts</li><li>Coordinate/facilitate technical presentations and participate in customer & marketing events</li><li>Use knowledge of customer needs and industry trends to provide input into product strategy</li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\"><strong>About you</strong></p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Bachelor's degree preferred with at least 6+ years of relevant sales experience, preferably in the software industry.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">You must also have:</p><p style=\\"margin: 0px;\\"> </p><ul style=\\"margin-top: 0in;\\"><li>Thorough understanding of the customer sales cycle</li><li>Experience working with software products, services, competencies, solutions, and offerings</li><li>Knowledge or previous experience in the software industry</li><li>Proven track record of success in achieving or exceeding sales targets</li><li>Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook</li><li>Experience of working with and understanding contracts is a plus</li><li>Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization</li><li>Excellent sales, negotiation skills and objection handling skills</li><li>Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams</li><li>Possesses a high degree of honesty, integrity, and ability to maintain confidentiality</li><li>Professional image and interpersonal skills</li><li>Organizational and follow up skills, problem solving and analytical skills</li><li>Good decision-making ability and negotiation skills </li></ul><p style=\\"margin: 0px;\\"><strong> </strong></p><p style=\\"margin: 0px;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</p><p style=\\"margin: 0px;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</p><p style=\\"margin: 0px;\\"> </p><p style=\\"margin: 0px;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. 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Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Senior Account Manager, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Sales department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
The Senior Account Manager is a key individual contributor on a high performing team that consistently delivers market leading cross-selling/up-selling, maintenance renewal retention rates, and customer satisfaction. This person will manage an assigned set of clients with a focus on maintaining and growing renewal rates and establishing client relationships with a particular focus on retaining customers and identifying opportunities for cross-sell/up-sell.
The Senior Account Manager will be contributing to a software and professional services bookings quota as well as specific targets for renewal rates within their assigned territory. The assigned territory will have direct customers.
You will also:
Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
Generate leads, identify opportunities, and close deals for additional Aptean solutions, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues
Penetrates assigned accounts by:
Selling new or additional solutions or services to current buyers
Finding additional buyers within the existing customer location
Selling additional customer locations
Selling the value of maintenance
Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
Maintain accurate and timely opportunity, customer & contact data
Facilitate internal communication, including cross-functional transitions, escalations, and contracts by engaging appropriate Aptean team members to add value to account
Maintain good industry, business knowledge and solution knowledge as is relevant for assigned accounts
Coordinate/facilitate technical presentations and participate in customer & marketing events
Use knowledge of customer needs and industry trends to provide input into product strategy
About you
Bachelor's degree preferred with at least 6+ years of relevant sales experience, preferably in the software industry.
You must also have:
Thorough understanding of the customer sales cycle
Experience working with software products, services, competencies, solutions, and offerings
Knowledge or previous experience in the software industry
Proven track record of success in achieving or exceeding sales targets
Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
Experience of working with and understanding contracts is a plus
Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
Excellent sales, negotiation skills and objection handling skills
Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
Professional image and interpersonal skills
Organizational and follow up skills, problem solving and analytical skills
Good decision-making ability and negotiation skills
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page.
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