Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
\n
\n
Work Experience
\n
\n
5 to 6 years of technical support experience.
\n
\n
INFOR XA
\n
MAPICS
\n
AS400
\n
IBM i-series
\n
RPGLE
\n
CLLE
\n
SQLRPGLE
\n
\n
\n
\n
Knowledge, Skills and Abilities
\n
\n
Excellent analytical and investigative skills in terms of approaching a problem.
\n
Quick to learn product team operations, having an ERP background is an added advantage.
\n
Good business acumen.
\n
Should be able to explain operational procedures clearly to the customers.
\n
Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.
\n
Should have strong experience in technical support roles.
\n
Good logical skills, basic programming knowledge is an added advantage.
\n
Should have successfully handled customer escalations in the past.
\n
Familiarity with Cloud technology basics is an added advantage.
\n
\n
Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.
\n
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
\n
Learn from our differences. Celebrate our diversity. Grow and succeed together.
\n
\n
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
\n
\n
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
\n
\n
\n
\n\n
\n\n
\n
\n\n \n\n \n\n \n \n\n \n
<!-- FOR BRANDING SPECIFIC TRACKING SCRIPTS -->\n\n\n\n\n <footer class="footer defaults">\n
<script> window.jobDescriptionConfig = {"socialShare":true,"job":{"slug":"3311","category":[],"full_location":"Bengaluru, India","short_location":"Bengaluru, India","language":"en-us","languages":["en-us"],"client_code":"aptean","req_id":"3311","title":"Support Consultant","description":"Overview<br><br><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Job Title: Support Consultant</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Location: Bangalore</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\"> </span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean. </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Work Experience</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">5 to 6 years of technical support experience.</span></li><li style=\\"margin-bottom: 8.0pt;\\"><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">INFOR XA</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">MAPICS</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">AS400</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">IBM i-series</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">RPGLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">CLLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">SQLRPGLE</span></p></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times; color: black;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Knowledge, Skills and Abilities</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt; margin-top: 0cm;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent analytical and investigative skills in terms of approaching a problem.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Quick to learn product team operations, having an ERP background is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good business acumen.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should be able to explain operational procedures clearly to the customers.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have strong experience in technical support roles.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good logical skills, basic programming knowledge is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have successfully handled customer escalations in the past.</span></li><li><span style=\\"font-family: 'times new roman', times;\\"><span style=\\"font-size: 12.0pt; color: black;\\">Familiarity with Cloud technology basics </span><span style=\\"font-size: 10.5pt;\\">is an added advantage</span><span style=\\"font-size: 12.0pt; color: black;\\">.</span></span></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12pt; font-family: 'times new roman', times; color: black;\\">Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12.0pt; font-family: 'Proxima Nova';\\"> </span></p>","location_name":"Bangalore India","street_address":"59th C Cross Road\\nBinnipete","city":"Bengaluru","state":"Karnataka","country":"India","country_code":"IN","postal_code":"560023","location_type":"LAT_LNG","latitude":12.975,"longitude":77.5489,"additional_locations":[],"tags1":["Employee Regular Full Time"],"tags2":["APAC"],"tags3":["Experienced Professional"],"tags4":["Onsite"],"department":"","benefits":[],"employment_type":"FULL_TIME","hiring_organization":"Aptean","posted_date":"2023-07-31T05:22:00+0000","apply_url":"https://asiapac-aptean.icims.com/jobs/3311/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"icims":{"revision_int":1,"uuid":"4d8ca9ab-38c0-426c-bb6d-599c9c468286","primary_posted_site_object":{"datePosted":"2023-07-31T05:22:00+0000","site":"asiapac-aptean","siteId":"624e7517-b109-4c4d-b32c-52896b9fa8b4","tenantId":"11957","siteType":"ATTRACT"},"date_updated":"2023-07-31T05:22:52Z","config_keys":{"portal.id":"75779","ccc.attract.portal.url":"https://careers.aptean.com","icims.external.xml.feeds":"icims.indeed.xml.enabled,icims.resume-library.xml.enabled,icims.direct-employers.xml.enabled,icims.monster.xml.enabled,icims.adzuna.xml.enabled,icims.careerbuilder.xml.enabled,icims.ziprecruiter.xml.enabled,icims.craigslist.xml.enabled,icims.itjobscafe.xml.enabled,icims.recruitnet.xml.enabled,icims.upward.xml.enabled,icims.jobbio.xml.enabled,icims.propellum.xml.enabled,icims.snagajob.xml.enabled,icims.inhersight.xml.enabled,icims.pallet-labs.xml.enabled,icims.qkly.xml.enabled,icims.cv-library.xml.enabled,icims.linkedin.xml.enabled,icims.zippia.xml.enabled,icims.puck.xml.enabled","jobposting.external.company.url":"https://www.aptean.com","jobposting.external.company.name":"Aptean","icims.config.web.indeed.easy.apply":"0"},"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"ed49a38bdfe83433aa9cfbfcb135b1f8","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/106310317689971398"},"import_id":"77fc29f0-d291-4908-bef4-2bbaddec71d4","redirectOnApply":true,"questionservice":{"id":"27994060"},"import_source":"ImporterService","client_code":"aptean"},"update_date":"2023-08-10T07:18:29+0000","create_date":"2023-07-31T05:23:29+0000"},"jobFormatted":{"categories":"","location":"Bengaluru, India","title":"Support Consultant","seo_title":["undefined","Bengaluru%2C+India","Support+Consultant"],"description":"Overview<br><br><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Job Title: Support Consultant</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Location: Bangalore</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\"> </span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean. </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Work Experience</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">5 to 6 years of technical support experience.</span></li><li style=\\"margin-bottom: 8.0pt;\\"><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">INFOR XA</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">MAPICS</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">AS400</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">IBM i-series</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">RPGLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">CLLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">SQLRPGLE</span></p></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times; color: black;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Knowledge, Skills and Abilities</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt; margin-top: 0cm;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent analytical and investigative skills in terms of approaching a problem.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Quick to learn product team operations, having an ERP background is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good business acumen.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should be able to explain operational procedures clearly to the customers.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have strong experience in technical support roles.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good logical skills, basic programming knowledge is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have successfully handled customer escalations in the past.</span></li><li><span style=\\"font-family: 'times new roman', times;\\"><span style=\\"font-size: 12.0pt; color: black;\\">Familiarity with Cloud technology basics </span><span style=\\"font-size: 10.5pt;\\">is an added advantage</span><span style=\\"font-size: 12.0pt; color: black;\\">.</span></span></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12pt; font-family: 'times new roman', times; color: black;\\">Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12.0pt; font-family: 'Proxima Nova';\\"> </span></p>","clientName":"Aptean","locations":"Bengaluru, India"},"jdSettings":{"options":{"metadata":{"options":{"enabled":false,"data":[]},"categories":{"enabled":true},"locations":{"enabled":true},"req_id":{"enabled":true},"placement":"top"},"video":{"enabled":false,"placement":"above_description"},"displayFields":{"fieldOrder":["country","categories","req_id","tags1"],"fields":[{"item":"req_id","token":"JOB_DESCRIPTION.REQ_ID","ariaLabel":"JOB_DESCRIPTION.REQ_ID_ARIA_LABEL"},{"item":"country","token":"JOB_DESCRIPTION.COUNTRY","ariaLabel":"JOB_DESCRIPTION.COUNTRY_ARIA_LABEL","fieldType":"country"},{"item":"categories","token":"JOB_DESCRIPTION.CATEGORIES","ariaLabel":"JOB_DESCRIPTION.CATEGORIES_ARIA_LABEL","objectArrayKey":"name"},{"item":"tags1","token":"JOB_DESCRIPTION.TAGS1","ariaLabel":"JOB_DESCRIPTION.TAGS1_ARIA_LABEL"}]}}},"sectionOrder":["description"],"getReferredEnabled":false,"addThisDisabled":true,"externalTrackifEnabled":false,"jibeTrackifEnabled":false,"brandName":"","globalSearchEnabled":false,"jobLangData":[],"referrals":{"enabled":false,"recruit":false},"seoMetaData":{"clientName":"Aptean","data":{"slug":"3311","category":[],"full_location":"Bengaluru, India","short_location":"Bengaluru, India","language":"en-us","languages":["en-us"],"client_code":"aptean","req_id":"3311","title":"Support Consultant","description":"Overview<br><br><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Job Title: Support Consultant</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Location: Bangalore</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\"> </span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean. </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Work Experience</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">5 to 6 years of technical support experience.</span></li><li style=\\"margin-bottom: 8.0pt;\\"><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">INFOR XA</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">MAPICS</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">AS400</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">IBM i-series</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">RPGLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">CLLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">SQLRPGLE</span></p></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times; color: black;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Knowledge, Skills and Abilities</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt; margin-top: 0cm;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent analytical and investigative skills in terms of approaching a problem.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Quick to learn product team operations, having an ERP background is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good business acumen.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should be able to explain operational procedures clearly to the customers.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have strong experience in technical support roles.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good logical skills, basic programming knowledge is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have successfully handled customer escalations in the past.</span></li><li><span style=\\"font-family: 'times new roman', times;\\"><span style=\\"font-size: 12.0pt; color: black;\\">Familiarity with Cloud technology basics </span><span style=\\"font-size: 10.5pt;\\">is an added advantage</span><span style=\\"font-size: 12.0pt; color: black;\\">.</span></span></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12pt; font-family: 'times new roman', times; color: black;\\">Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12.0pt; font-family: 'Proxima Nova';\\"> </span></p>","location_name":"Bangalore India","street_address":"59th C Cross Road\\nBinnipete","city":"Bengaluru","state":"Karnataka","country":"India","country_code":"IN","postal_code":"560023","location_type":"LAT_LNG","latitude":12.975,"longitude":77.5489,"additional_locations":[],"tags1":["Employee Regular Full Time"],"tags2":["APAC"],"tags3":["Experienced Professional"],"tags4":["Onsite"],"department":"","benefits":[],"employment_type":"FULL_TIME","hiring_organization":"Aptean","posted_date":"2023-07-31T05:22:00+0000","apply_url":"https://asiapac-aptean.icims.com/jobs/3311/login","internal":false,"searchable":true,"active":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","meta_data":{"icims":{"revision_int":1,"uuid":"4d8ca9ab-38c0-426c-bb6d-599c9c468286","primary_posted_site_object":{"datePosted":"2023-07-31T05:22:00+0000","site":"asiapac-aptean","siteId":"624e7517-b109-4c4d-b32c-52896b9fa8b4","tenantId":"11957","siteType":"ATTRACT"},"date_updated":"2023-07-31T05:22:52Z","config_keys":{"portal.id":"75779","ccc.attract.portal.url":"https://careers.aptean.com","icims.external.xml.feeds":"icims.indeed.xml.enabled,icims.resume-library.xml.enabled,icims.direct-employers.xml.enabled,icims.monster.xml.enabled,icims.adzuna.xml.enabled,icims.careerbuilder.xml.enabled,icims.ziprecruiter.xml.enabled,icims.craigslist.xml.enabled,icims.itjobscafe.xml.enabled,icims.recruitnet.xml.enabled,icims.upward.xml.enabled,icims.jobbio.xml.enabled,icims.propellum.xml.enabled,icims.snagajob.xml.enabled,icims.inhersight.xml.enabled,icims.pallet-labs.xml.enabled,icims.qkly.xml.enabled,icims.cv-library.xml.enabled,icims.linkedin.xml.enabled,icims.zippia.xml.enabled,icims.puck.xml.enabled","jobposting.external.company.url":"https://www.aptean.com","jobposting.external.company.name":"Aptean","icims.config.web.indeed.easy.apply":"0"},"jps_is_public":true},"elasticsearch":{"es_created":false},"ats_job_hash":"ed49a38bdfe83433aa9cfbfcb135b1f8","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/106310317689971398"},"import_id":"77fc29f0-d291-4908-bef4-2bbaddec71d4","redirectOnApply":true,"questionservice":{"id":"27994060"},"import_source":"ImporterService","client_code":"aptean"},"update_date":"2023-08-10T07:18:29+0000","create_date":"2023-07-31T05:23:29+0000"},"formattedData":{"categories":"","location":"Bengaluru, India","title":"Support Consultant","seo_title":["undefined","Bengaluru%2C+India","Support+Consultant"],"description":"Overview<br><br><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Job Title: Support Consultant</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\">Location: Bangalore</span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><span style=\\"font-size: 10.0pt;\\"> </span></strong></span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean. </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Work Experience</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">5 to 6 years of technical support experience.</span></li><li style=\\"margin-bottom: 8.0pt;\\"><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">INFOR XA</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">MAPICS</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">AS400</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">IBM i-series</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">RPGLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">CLLE</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'Arial',sans-serif; color: #0d0d0d;\\">SQLRPGLE</span></p></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times; color: black;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-family: 'times new roman', times;\\"><strong><u><span style=\\"color: black;\\">Knowledge, Skills and Abilities</span></u></strong></span></p><ul><li style=\\"margin-bottom: 8.0pt; margin-top: 0cm;\\"><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent analytical and investigative skills in terms of approaching a problem.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Quick to learn product team operations, having an ERP background is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good business acumen.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should be able to explain operational procedures clearly to the customers.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have strong experience in technical support roles.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Good logical skills, basic programming knowledge is an added advantage.</span></li><li><span style=\\"font-size: 12pt; color: black; font-family: 'times new roman', times;\\">Should have successfully handled customer escalations in the past.</span></li><li><span style=\\"font-family: 'times new roman', times;\\"><span style=\\"font-size: 12.0pt; color: black;\\">Familiarity with Cloud technology basics </span><span style=\\"font-size: 10.5pt;\\">is an added advantage</span><span style=\\"font-size: 12.0pt; color: black;\\">.</span></span></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12pt; font-family: 'times new roman', times; color: black;\\">Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\">If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; font-family: 'times new roman', times;\\">“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy</span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 10pt; color: #333333; font-family: 'times new roman', times;\\"> </span></p><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12.0pt; font-family: 'Proxima Nova';\\"> </span></p>","clientName":"Aptean","locations":"Bengaluru, India"}},"isNoIndex":false,"preloginConfiguration":null,"contextSettings":{"contextDefinitions":[{"name":"search","displayName":"Search | Aptean Careers","metadata":{"title":"Search | Aptean Careers"}},{"name":"emea","displayName":"EMEA | Aptean Careers","metadata":{"title":"EMEA | Aptean Careers"},"search":{"tags2":"EMEA"}},{"name":"apac","displayName":"APAC | Aptean Careers","metadata":{"title":"APAC | Aptean Careers"},"search":{"tags2":"APAC"}},{"name":"na","displayName":"NA | Aptean Careers","metadata":{"title":"NA | Aptean Careers"},"search":{"tags2":"NA"}}],"currentClient":"aptean"},"similarJobsEnabled":false,"login":{},"inhouseAlertsEnabled":false,"addressFormat":"short"}; </script>\n<script> window.jobDescriptionTemplates = {\n sectionTop: "<!-- FOR BRANDING ELEMENTS TO BE PLACED ABOVE JOB DESCRIPTION BODY -->",\n sectionBottom: "<!-- FOR BRANDING ELEMENTS TO BE PLACED BELOW JOB DESCRIPTION BODY -->",\n additionalButton: "<!-- additional button on JD page -->",\n getReferred: "<a href=\\"undefined\\" class=\\"get-referred cta-button\\">\\n <span class=\\"fa fa-users\\" aria-hidden=\\"true\\"></span>\\n Get Referred\\n</a>",\n rightRailMedia: "",\n};\n</script>\n\n <script src="https://app.jibecdn.com/prod/descriptions/1.1.39/polyfills-es5.js" nomodule=""></script>\n <script src="https://app.jibecdn.com/prod/descriptions/1.1.39/polyfills.js"></script>\n <script src="https://app.jibecdn.com/prod/descriptions/1.1.39/scripts.js"></script>\n <script src="https://app.jibecdn.com/prod/descriptions/1.1.39/main.js"></script>\n\n\n\n <script src="https://app.jibecdn.com/prod/social-share/0.0.20/runtime.js"></script>\n <script src="https://app.jibecdn.com/prod/social-share/0.0.20/polyfills.js"></script>\n <script src="https://app.jibecdn.com/prod/social-share/0.0.20/polyfills-es5.js" nomodule=""></script>\n <script src="https://app.jibecdn.com/prod/social-share/0.0.20/vendor.js"></script>\n <script src="https://app.jibecdn.com/prod/social-share/0.0.20/main.js"></script>\n\n\n\n\n\n\n\n\n<script data-cookieconsent="statistics">\n
\n
/**
\n
\n
@description: send an arbitrary payload to the server-side for later consumption.
\n
@param {Object} payload - a json payload that contains arbitrary data
\n
@param {String} payload.event_name - the unique name to associate with the event
\n
@param {String} payload.slug - the job id to associate with the event
\n
@param {String} payload.language - the locale to associate with the event\n */\n function sendEvent(payload) {\n// validation check\nif (!(payload || payload.event_name)) {\n console.error('insufficient data for meaningful response.');\n return;\n}
\n
\n
else {\n\n // send ajax request to backend for consumption\n $.ajax({\n method: 'POST',\n url: '/api/impression',\n data: payload,\n success: function (res) {\n // console.log('successful ajax call with response: ', res);\n }\n });\n}\n
<div class="cookie-consent">\n <div class="jibe-container cookie-consent-container">\n <div class="third-party-consent-text column-container">\n <p id="cookieconsent:desc">\n Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our <a href="https://www.aptean.com/en-US/privacy-statement" target="_blank">Privacy Policy</a> page.\n </p>\n </div>\n\n <div class="third-party-button-container column-container">\n <a aria-label="dismiss cookie message" role="button" tabindex="0" class="btn-primary accept-button" id="cookie-consent-accept-button">\n Okay\n </a>\n </div>\n </div>\n <span aria-label="dismiss cookie message" tabindex="0" class="close-button" id="cookie-consent-x">\n x\n </span>\n </div>\n
Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Work Experience
5 to 6 years of technical support experience.
INFOR XA
MAPICS
AS400
IBM i-series
RPGLE
CLLE
SQLRPGLE
Knowledge, Skills and Abilities
Excellent analytical and investigative skills in terms of approaching a problem.
Quick to learn product team operations, having an ERP background is an added advantage.
Good business acumen.
Should be able to explain operational procedures clearly to the customers.
Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.
Should have strong experience in technical support roles.
Good logical skills, basic programming knowledge is an added advantage.
Should have successfully handled customer escalations in the past.
Familiarity with Cloud technology basics is an added advantage.
Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page.
![\"Aptean\"](\"https://cms.jibecdn.com/prod/aptean/assets/HEADER-NAV_LOGO-en-us-1623686584392.png\"){kind=logo}
\n 
