Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
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Job Title: Team Lead Customer Support
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Location: Rajaji Nagar, Bangalore
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Experience: 9 – 12 Years
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Primary Responsibilities:
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Looking for 9 + yrs of experience in ERP(Production planning or manufacturing) with experience in SQL(MS SQL preferred) and Java. Candidate should have Team Leading experience.
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Willing to work in US Shift 5 PM – 2 AM
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Skills and Requirements
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Excellent analytical and investigative skills in terms of approaching a problem.
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Good business acumen.
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Should be able to explain operational procedures clearly to the customers.
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Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.
\n
Should have strong experience in technical support roles.
\n
Good logical skills, basic programming knowledge is an added advantage.
\n
Should have successfully handled customer escalations in the past.
\n
\nFamiliarity with Cloud technology basics is an added advantage.\n
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Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.
\n
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If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
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Learn from our differences. Celebrate our diversity. Grow and succeed together.
\n
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
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“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
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Should be able to drive team results collaboratively.</span></li><li><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Should have strong experience in technical support roles.</span></li><li><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Good logical skills, basic programming knowledge is an added advantage.</span></li><li><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Should have successfully handled customer escalations in the past.</span></li><li><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Familiarity with Cloud technology basics </span><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">is an added advantage<span style=\\"color: black;\\">.</span></span></li><li><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.</span></li></ul><p style=\\"margin: 0px;\\"><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: #333333;\\">If you share our mindset, you can share in our success. 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With over 3,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.</span></p><p style=\\"margin-bottom: 0cm;\\"><strong><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">Job Title: Team Lead Customer Support </span></strong></p><p style=\\"margin-bottom: 0cm;\\"><strong><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">Location: Rajaji Nagar, Bangalore</span></strong></p><p style=\\"margin-bottom: 0cm;\\"><strong><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">Experience: 9 – 12 Years</span></strong></p><p style=\\"margin: 0cm 0cm 0cm 36.0pt;\\"><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\"> </span></p><p style=\\"margin: 0cm 0cm 0cm 36.0pt;\\"><strong><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif; color: black;\\">Primary Responsibilities</span></strong><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">:</span></p><p style=\\"margin: 0cm 0cm 0cm 36.0pt;\\"><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\"> </span></p><ul><li><span style=\\"font-family: 'times new roman', times; color: #0d0d0d; font-size: 12pt;\\">Looking for 9 + yrs of experience in ERP(Production planning or manufacturing) with experience in SQL(MS SQL preferred) and Java. 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To find out more about joining Aptean, get in touch today.</span></p><p style=\\"margin-bottom: 0cm;\\"><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">Learn from our differences. Celebrate our diversity. Grow and succeed together.</span></p><p style=\\"margin-bottom: 0cm;\\"><span style=\\"font-size: 12.0pt; font-family: 'Times New Roman',serif;\\">Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. 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Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Job Title: Team Lead Customer Support
Location: Rajaji Nagar, Bangalore
Experience: 9 – 12 Years
Primary Responsibilities:
Looking for 9 + yrs of experience in ERP(Production planning or manufacturing) with experience in SQL(MS SQL preferred) and Java. Candidate should have Team Leading experience.
Willing to work in US Shift 5 PM – 2 AM
Skills and Requirements
Excellent analytical and investigative skills in terms of approaching a problem.
Good business acumen.
Should be able to explain operational procedures clearly to the customers.
Excellent communication and interpersonal skills. Should be able to drive team results collaboratively.
Should have strong experience in technical support roles.
Good logical skills, basic programming knowledge is an added advantage.
Should have successfully handled customer escalations in the past.
Familiarity with Cloud technology basics is an added advantage.
Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page.
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