1. JOB IDENTIFICATION

FUNCTION:  HR    

REPORTS TO
Full line: Manager, Workforce Strategy and Systems
Dotted line: Senior Director, Human Resources APAC

2. GENERAL JOB SUMMARY (1 paragraph overview describing the primary function and focus of this position)

The System Implementation Specialist works with the Project Manager and the Senior Manager, Workforce Strategy and Systems to ensure HR Systems are implemented in accordance with the programs they will support.

The primary responsibility is to assist organizations in implementing and optimizing Oracle HCM Cloud solutions. You will work closely with clients, understanding their business requirements and translating them into effective HCM system configurations. Ensures all necessary tasks are completed on time and the appropriate stakeholders are included in all phases. System Implementation Specialists carry out the necessary work on the project to ensure the system is implemented according to project scope, including testing and training.

The System Implementation Specialist also supports and troubleshoots existing HR systems as a Tier 1 support contact globally as needed.

This is an opportunity to join a growing tech company, work with a global team of high-performers, and grow in your career.

This role is based in our Bangalore office.

3. SCOPE (Describe the nature and magnitude of the impact of this position’s decisions and/or actions on the division or function. Cite impact in terms of sales volume, capital expense, project scope, throughput, etc. where possible. Add categories and verbiage to fully articulate job scope and impact as needed.)

Knowledge: As an expert in the field, uses professional concepts in developing resolution to critical issues and broad design matters.  

Complexity: Works on issues that impact design/selling success or address future concepts, products or technologies. Creates formal networks with key decision makers and can serve as external spokesperson for the organization.

Supervision: Exercises wide latitude in determining objectives and approaches to critical assignments. Acts as a bridge between departments or functions.

4. ORGANIZATION (Indicate the job positions reporting to this role)

Full line:  None

Dotted line:  None

5. PRINCIPAL DUTIES AND RESPONSIBILITIES (List the key duties and responsibilities and essential functions of the role)

1.    System implementation

a.     Collaborate with stakeholders to gather business requirements and design effective Oracle HCM Cloud solutions.

b.     Configure the system based on the organisation needs, including modules such as Core HR, Payroll, Benefits, performance Management, and Compensation.

c.    Customize the system to align with the organizational structure, policies, and processes

2.    Implement the project

a.    Execute the project according to the project plan under the direction of the Project Sponsor and Project Manager. This includes carrying out technical work, attending and/or leading meetings, configuring, testing and training.

b.    Maintain document repository to ensure that all project information is appropriately documented and secured.

c.    Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.

d.    Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.

e.    Ensure the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.

f.     Minimizes exposure and risk on projects.

g.    Ensure that the project deliverables are on time, within budget and at the required level of quality.

h.    Evaluate the outcomes of the project as established during the planning phase.

3.    Knowledge Management

1. Create documents to be published and shared both internally and with the employee base.

4.    Communication

a.    Ensure that all internal and external interactions are handled professionally and with the highest level of service; follow-through and consistently keep commitments.

b.    Ensure a professional communication manner when in-person, in writing or on the phone at all times.

5.    Other Systems Responsibilities

a.    Supports and troubleshoots existing HR systems

6.    Training and User Support:

a.    Provide training to end-users on system functionality, processes, and best practices. Develop user documentation and training materials. Offer post-implementation support, address user inquiries, and troubleshoot system-related issues.

7.    Upgrades and Enhancements

a.    Stay updated with the latest Oracle HCM Cloud releases, new features, and functionalities. Assist in upgrading their systems, implementing new modules, and enhancing existing configurations to align with evolving business needs.

6. JOB SPECIFICATIONS

Education (Indicate the minimum level of education necessary for this position. Check all that apply and indicate specific degree as applicable to the side (e.g., Bachelor’s in Computer Science)

Required     Preferred          Degree/Certification

 ☒              ☐                   Bachelor’s degree

 ☐              ☐                   Master’s degree

 ☐              ☐                   Ph.D.

 ☐              ☐                   J.D. (law)

 ☐              ☐                   Certification:

 ☐              ☐                   Registration:

 ☐              ☐                   Licensure:

 ☐              ☐                   Other:

Work Experience (Indicate the approximate years of relevant work experience necessary for this position)

Typically requires a minimum of 6 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent experience.

Experience can range from 6-12 years.  Has work experience in Oracle Fusion HCM systems implementation.

Knowledge

·       Must have experience implementing Oracle Fusion HCM projects

·       Experience with functionalities in Oracle HCM including core HR, benefits, Payroll integrations, data loads and OTBI reporting preferred but not required.

·       Strong working knowledge of Microsoft Office.

·       Experience working with team members across the globe.

·       Strong attention to detail and commitment to delivering high-quality results.

·       Project management skills with the ability to manage multiple projects simultaneously.

·       Proficiency in configuring Oracle HCM Cloud applications.

Skills & Abilities

·       Proven working experience in HR system implementation.

·       Solid track record of relevant experience.

·       Excellent interpersonal communication skills, both written and verbal.

·       Solid organizational skills including attention to detail and multi-tasking skills.

·       Personal Characteristics – Enthusiastic, works well under pressure, self-motivated.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.