Senior Manager, Business Applications
Cast & Crew
About Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position Summary:The Sr. Manager, Business Applications is a strategic and operational leader responsible for the strategic planning, implementation, and ongoing management of all business-critical applications across the organization.
This includes ERP/Finance platforms, CRM systems, HR applications, and other enterprise tools that support core business functions.
The role requires a blend of technical expertise, business acumen, and leadership capabilities to ensure systems are aligned with organizational goals and deliver measurable value.
The ideal candidate is a hands-on leader with a strong understanding of business process optimization, systems integration, stakeholder engagement, and application lifecycle management.
Strategic Leadership
- Define and execute the enterprise applications strategy aligned with business objectives and digital transformation goals.
- Develop multi-year roadmaps for application modernization, cloud migration, and process automation.
- Evaluate emerging technologies and trends to drive innovation and competitive advantage.
Application Management
- Lead the implementation, maintenance, and continuous improvement of enterprise systems including Oracle, Salesforce, Workday, and financial applications, CRM, Finance/ERP, and other enterprise systems
- Ensure high availability, scalability, and performance of all business applications.
- Oversee application lifecycle management including upgrades, patching, and decommissioning.
AI Roadmap
- Design and lead the execution of a strategic roadmap for integrating Artificial Intelligence (AI) across enterprise applications—including ERP, CRM, HR, and financial systems.
- This involves identifying high-impact use cases, aligning with business goals, and deploying AI-driven solutions that enhance operational efficiency, decision-making, and customer experience.
- The role requires close collaboration with cross-functional stakeholders to ensure AI initiatives deliver measurable value, such as cost savings, productivity gains, and improved service outcomes.
Business Partnership
- Collaborate with cross-functional business leaders to gather requirements, prioritize initiatives, and deliver solutions that enhance operational efficiency.
- Translate business needs into technical requirements and ensure successful delivery through agile or waterfall methodologies.
- Serve as a trusted advisor to executive stakeholders on technology investments and ROI.
Team & Vendor Management
- Build, lead, and mentor a high-performing team of application analysts, administrators, developers, and project managers.
- Manage vendor relationships for SaaS and on-premises applications, including contract negotiation, renewals, and performance reviews.
- Coordinate with external consultants and system integrators for large-scale implementations and upgrades.
Governance & Compliance
- Partner with Information Security, Legal, and Compliance teams to ensure adherence to regulatory requirements (e.g., SOX, GDPR, HIPAA).
- Implement robust access control, data governance, and audit mechanisms across all platforms.
- Maintain documentation and training programs to support user adoption and compliance.
Financial Oversight
- Develop and manage the enterprise applications budget, including licensing, support, professional services, and capital expenditures.
- Monitor and report on application performance metrics, KPIs, and business impact.
- Identify cost-saving opportunities through system consolidation, automation, and process optimization.
Qualifications:
- Bachelor's degree in information systems, Business Administration, Computer Science, or related field (master's preferred).
- 10+ years of experience managing business systems or enterprise applications.
- Proven leadership experience with at least 5 years in a people management or senior IT applications role.
- Strong understanding of CRM (e.g., Salesforce, HubSpot), Finance/ERP systems (e.g., Oracle EBS), and other enterprise platforms (e.g., Workday, Concur).
- Experience with systems integration, application architecture, and business process improvement.
- Excellent communication and collaboration skills with both technical and non-technical stakeholders.
- Experience working in fast-paced, cross-functional, and global environments.
- Familiarity with AI/ML applications in enterprise systems.
- Experience in managing global teams and multi-site deployments.
Special Work Conditions
- Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Benefits
Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents
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