Senior Salesforce Account Manager

U.S. - Remote

WHO WE ARE

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions, delivered on Salesforce’s leading cloud platform, provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.

THE ROLE

The Salesforce Strategic Alliance Executive is responsible for formulating and executing the joint go-to-market plan with Salesforce field to drive new sales for Certinia. A subcomponent of this plan is the creation and execution of a consistent, continuous education, communication and awareness strategy to increase Certinia knowledge and understanding within the Salesforce segment.

WHAT YOU WILL DO IN THIS ROLE

• Develop a Commercial market, Joint Go-To-Market Plan between Salesforce and Certinia
• Build relationships & customer engagement plans with Salesforce and Certinia Sales teams
• Develop joint value proposition and collateral to educate the Salesforce field and customers. Leverage creative, consistent engagement approaches to do so
• Develop and maintain consistent Certinia sales engagement to educate, motivate, guide optimal SF engagement, pipeline creation and deal execution.
• age and measure pipeline/bookings to hit and exceed targets
• Implement governance model to manage the partnership and overcome obstacles/escalations
• Work with both marketing teams to develop a strong joint marketing and event plans
• Achieve maximum leverage from the partnership to drive competitive advantage and bookings
• Manage ongoing solution and company updates to Salesforce
• Align Certinia marketing and sales plays appropriately for joint demand creation

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE

• Bachelors of Arts/Bachelors of Science
• Minimum 8-10 years of industry experience in professional services, SaaS, ERP, CRM or similar field
• Direct sales/business development experience with strong solution selling knowledge
• Proven Channel sales experience
• Salesforce platform/ecosystem
• CRM/ERP/PSA domain experience
• Cloud/SaaS with subscription model knowledge
• Strong communication and presentations skills
• Ability to work with C-Level executives
• You will have excellent written and oral communication skills; you will love technology and be a team player that can demonstrate a real flair and dedication to customer satisfaction both internally and externally.
• We need people with strong time management skills, good problem solving skills, and the ability to prioritise your workload along with, resourcefulness in getting over problems and establishing clarity.

WHAT ELSE WOULD BE GREAT

• MBA

Salary Range: $125,800 - $157,200 base 60/40 split

Certinia annually assesses our compensation and benefits strategies to ensure a best-in-class total rewards package. New hire base pay is dependent on job-related, non-discriminatory factors such as experience, tenure, growth potential, team parity, geo, etc. Base pay is one part of the Total Rewards that Certinia provides to compensate and recognizes employees for their work. Certinia provides other elements including best-in-class benefits, variable pay offerings, remote work opportunities, flexible time off, parental leave, 401(k), HSA and FSA plans, and more.