Infrastructure Engineer IIs are responsible for managing CSI's computer, virtualization, and storage infrastructure. This includes the installation, configuration, replication, security, and access to all of CSI's underlying shared computer and storage infrastructure, including our VMWare platform and SQL cluster maintenance.

KEY RESPONSIBILITIES

• Monitors and maintains the overall health of the infrastructure by monitoring issues; makes proactive changes to stabilize the environment and avoid issues; troubleshoots issues as they arise; communicates actions or issues with necessary parties.
• Patching and remediating vulnerability to ensure systems stay compliant, secure, and up to date.
• SAN storage and fabrics by provisioning storage-based needs or requests from other engineers, configuring replication when necessary, monitoring capacity, assisting with disaster recovery by failing the service over to the replicated site.
• Responsible for VM and Storage request approvals, maintaining software for all SAN/NAS storage and fiber switches, ensuring they are at target code; troubleshooting switch errors and storage latency, adding and removing systems to and from the SAN/NAS environment by zoning systems to the correct storage environment.
• Acts as a single point of contact working in a team environment for virtual, physical and ESX infrastructure, software and tools to support Operations and Engineering functions including internal and customer-facing project deliverables.
• Assists in the onboarding of the Kubernetes containerization orchestration platform with emphasis on Linux OS provisioning, security and automated cluster provisioning.
• Manages CISCO/Dell computer hardware to diagnose and remediate issues affecting support and delivery in a dynamic environment’s cluster.
• Monitors and maintains all SQL clusters ensuring they have enough resources; installing new instances and upgrading old ones; replacing physical hardware or adding new hardware to existing environments.
• Performs annual DR tests ensuring the ability to fail over to another site if necessary.
• Performs other duties as assigned.

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING

• A more stable and robust infrastructure environment with 99.9% uptime.
• A more stable, secure, and redundant environment to avoid disaster situations offering a reliable system in which all systems run.
• Comprehensive infrastructure maintenance and SQL production databases.

JOB REQUIREMENTS

Education & Certifications:

Undergraduate or trade school education with a focus on information technology or relevant job knowledge equivalent to college education.

Experience:

The minimum amount of relevant work experience required to successfully perform the job is at least (4) years.

Required Skills:

• Relevant information technology, computer science, and information security skills with focus on infrastructure, on-premises and cloud environments, software and hardware
• Written and verbal communication skills
• Reasoning, analytical, and troubleshooting skills
• Ability to be responsive and multi-task
• Project management skills
• Administrative skills
• Teamwork and collaboration skills

RELATIONSHIP BUILDING

This position requires regular contact both inside and/or outside the company.

DECISION MAKING

This position requires frequent decision making and the ability to plan and perform unusual or difficult work with general operation methods/procedures.

SUPERVISION RECEIVED

General Direction. Exercises considerable latitude in determining objectives and approach to assignments. Completed work is reviewed from a long-time perspective for desired results.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel: Minimal travel required (up to 20%).

Physical Demands:

The employee is regularly required to stand, walk, sit, talk and hear, use hands to finger, handle or feel, climb or balance, stoop, kneel, crouch or crawl, reach with hands or arms, lift or move up to 50 pounds, and travel by ground or vehicle.

This position requires close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), and distance vision (clear vision at 20 feet or more). This position requires the basic need to look at a computer screen up to 8 hours a day.

Not For Albany County, NY, California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York City, Washington applicants.

CSI is a leading fintech, regtech and cybersecurity solutions partner operating at the intersection of innovation and service. As a trusted technology company, CSI excels at driving businesses forward with a unique blend of cutting-edge solutions, decades of experience and a commitment to authentic partnerships defined by our customer-first culture.

CSI is dedicated to providing challenging and rewarding careers for our employees across the country and offers a competitive compensation package, including health, dental and vision insurance, paid vacation, 401k, and much more!

For more information about CSI, visit www.csiweb.com.

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

If you live less than one (1) hour drive from a CSI office, you will be required to be hybrid in-office.