Job Description:

Summary

CSI is hiring a DDA Implementations Manager to lead a team responsible for converting deposit account data from legacy systems to CSI’s core banking platform. This is a dual-role position combining hands-on project execution with team leadership and mentoring. You’ll manage a team of approximately 10 team members, ensuring timely, accurate, and high-quality data conversions for financial institutions across the country. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional results while supporting team growth and work-life balance.

Key Responsibilities

Team Leadership & Management

• Lead, mentor, and support a team of DDA Implementation Specialists

• Assign and monitor tasks and project progress

• Conduct regular 1-on-1s, team meetings, and performance reviews

• Manage hiring, onboarding, and employee development

• Approve time off, expenses, and oversee team capacity planning

• Provide weekly updates to the Director of Implementations

Project Coordination & Oversight

• Coordinate cross-functional efforts to meet project timelines and quality standards

• Attend pre- and post-conversion calls, sales debriefs, and planning meetings

• Review project documentation including specs, statements of work (SOWs), and updates

• Monitor and manage project risks, issues, and special terms

• Ensure proper documentation and reporting for each conversion

Conversion Execution

• Analyze and map customer data from previous processors to CSI systems

• Conduct data gathering and test review meetings with client banks

• Set up Bank Control Records and balance test reports

• Execute and document live conversions, mergers, and convert/merge events

• Stay current on CSI application enhancements and DDA subsystems

Operational Tasks

• Submit SMAIL requests for DDA statement print/render specs for each new bank conversion

• Submit Task Tickets to retain SC Source Type downloads on Corpshare for 90 days

• Send email requests to remove MoveIT access for SC Source Type after 90 days

• Clean up Corpshare folders and remove bank data after the 90-day retention period

Reporting & Continuous Improvement

• Review weekly and monthly reports on team performance, task status, and project utilization

• Maintain and improve conversion methodologies, documentation, and best practices

• Participate in monthly manager meetings and CAP plan reviews

Qualifications

• Bachelor’s degree in a technical or business-related field, or equivalent experience in banking or data processing

• 5–8 years of experience

• Management within banking, financial services, or software industries

• DDA applications and ACH processes

• Service Charge routines, APA, Cash Reserve, HSA, Sweep, and Cash Management accounts

• Deposit operations and core banking systems

• Strong understanding of overall banking operations and peripheral systems

• Excellent communication, organizational, and problem-solving skills

• Ability to manage multiple priorities and work effectively in a remote, collaborative environment

• Willingness to travel up to 10%

Why Join CSI?

• Be part of a mission-driven organization supporting community banks nationwide

• Lead impactful projects that modernize financial systems

• Collaborate with experienced professionals in a supportive, remote-friendly culture

• Enjoy a balanced work environment focused on quality and employee well-being

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.