Senior Director, Product Management-Payments
Computer Services, Inc.
Job Description:
CSI is seeking a strategic but execution-focused Senior Director of Product Management to lead the strategy, development, and delivery of our money movement products and platforms, including ACH, Wire, FedNow, Real-Time Payments (RTP), and other emerging payment rails. As a key member of the Payments leadership team, this individual will play a pivotal role in shaping the future of CSI’s payment infrastructure, driving innovation, and delivering seamless, secure, and scalable solutions to our customers.
We are looking for a seasoned product leader with 15+ years of experience in payments, financial technology, or banking, who thrives in a fast-paced environment and has a proven track record of building and scaling complex payment platforms.
Key Responsibilities:
Product Strategy & Vision
Define and own the end-to-end product strategy for CSI’s money movement capabilities across ACH, Wire, RTP, FedNow, and emerging payment rails.
Stay ahead of industry trends, regulatory changes, and emerging technologies to inform product direction.
Develop and maintain a multi-year product roadmap aligned with CSI’s business goals and customer needs.
Execution & Delivery
Lead cross-functional teams to design, build, and launch innovative payment products and enhancements.
Ensure timely and high-quality delivery of product initiatives through agile methodologies and strong program management.
Partner with engineering, operations, compliance, and customer support to ensure seamless execution and adoption.
Customer & Market Focus
Engage with customers, partners, and internal stakeholders to gather insights and validate product concepts.
Translate customer needs into clear product requirements.
Monitor product performance and customer feedback to drive continuous improvement.
Leadership & Team Development
Build, mentor, and lead a high-performing team of product managers and analysts.
Foster a culture of collaboration, accountability, and innovation within the product organization.
Represent the product function in executive forums and contribute to broader business strategy.
Risk, Compliance & Regulatory Alignment
Ensure all products meet regulatory and compliance standards, including NACHA, Fed regulations, and other relevant frameworks.
Collaborate with legal and compliance teams to proactively manage risk and maintain audit readiness.
Qualifications
15+ years of product management experience, with at least 8 years in payments or financial services.
Strong expertise in money movement technologies including ACH, Wire, RTP, and FedNow.
Proven success in leading product strategy and execution for complex platforms.
Strong understanding of payment rails, settlement processes, and regulatory environments.
Exceptional leadership, communication, and stakeholder management skills.
Experience working with enterprise clients, banks, and financial institutions is highly desirable.
Bachelor’s degree or equivalent required; MBA or advanced degree preferred.
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.
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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.