Job Description:

The Project Manager is responsible for initiating, planning, executing, monitoring, controlling, and closing internal, departmental, and customer‑facing projects for CSI. This role has overall accountability for the successful delivery of assigned projects. Project Managers typically support one or more smaller or less complex projects that are often internal and/or repeatable in nature.

You are responsible for:

Initiation

• Drives effective handover from project sponsor

• Executes kick-off meeting

Planning

• Reviews standard project plan and refines as required for each project based on complexity factors and impacts as identified by the team

• Ensure all team members are assigned to required project roles

• Reviews project plan highlights and team with the customer

• Discusses critical project success factors with the customer and gains their buy-in to support

Execution

• Establishes initial project setup

• Regularly engages and communicates with project teams to ensure project is progressing as planned

• Proactively identifies and manages key project issues & risks

Monitoring & Controlling

• Regularly reviews project plan and other available information to gauge project status

• Regularly reviews time reporting to ensure actual work is in line with planned work

• Execute regular internal and external project status meetings

• Provides regular written project status updates

• Performs proactive and disciplined escalations of issues and risks that may put the project in jeopardy status

Closing (completion and closure)

• Executes post project review meeting to identify lessons learned

• Executes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the project

Other

• Proactively engages and contributes to building and continually improving methodologies, processes, and documentation

• Performs other duties as assigned

You are a part of:

a collaborative project delivery team that partners closely with cross‑functional stakeholders and customers. The team values clear communication, accountability, and continuous improvement while fostering empowerment, organizational agility, and shared success.

To succeed in this role, you should have the following skills and experience:

• Bachelor’s degree or equivalent combination of education and relevant work experience

• A minimum of two (2) years of experience managing multiple project engagements

• Experience supporting internal and/or customer‑facing projects with defined scope and timelines

• Strong organizational, communication, and stakeholder‑management skills

• Ability to proactively identify risks, solve problems, and manage competing priorities

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.