Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

Department: Client Experience
Employment Type: Permanent - Full Time
Location: Ho Chi Minh City
Workplace type: Fully remote
Reporting To: Tuyen Lam

More about the role & team

🚀 Join Our Team! Associate Data Operations Analyst 🌏

Associate data operations analysts are responsible for the organization and maintenance of our data, ensuring accuracy and integrity while also developing new ways to improve efficiency. They will work closely with the Analysts / Specialists / SMEs to develop and implement processes and procedures for data entry, storage, and retrieval.

An Associate Data Operations Analyst should have a good understanding of best practices, can execute tasks with limited supervision from others. Individuals will create intermediate level insight and recommendations in their area of expertise. Individuals in this role will continue to provide support to the Analysts and Specialists assigned to work with them, at the same time they also need to ask questions and ensure there is complete understanding of the expectations.

What skills and experience do I need to succeed?

Are you passionate about data, detail-oriented, and eager to make a strategic impact in investment operations? We’re looking for an Associate Data Operations Analyst to join our dynamic team!

What You’ll Do 🛠️

Maintain and update mapping tables and working files using internal systems and proprietary software 💻
Monitor data traffic and schedules; source, cleanse, and verify incoming data 📊
Analyze datasets and respond to queries from business teams and clients 🕵️‍♂️
Generate reports to assess and improve filing quality 📑
Support project initiatives and collaborate with global colleagues 🌍
Prepare and maintain clear process documentation 📝
Capture operational changes and escalate issues when necessary 🚨
Contribute to process improvements by building checks and controls in consultation with Analysts and Specialists 🔍
Identify data inconsistencies and variances; raise incident reports proactively ⚠️
Manage timelines and reporting deliverables ⏰
Create filings and load data into the Confluence regulatory platform 🗂️
Execute calculations and perform validation checks on all deliverables ✔️

What You’ll Bring 🧠

Solid problem-solving skills applied to data-driven investment management workflows 🧩
Detail-oriented and organized; able to manage workload independently 🗃️
Capable of handling multiple priorities and collaborating with team members 🤝
Self-motivated learner who shares knowledge and supports team development 📚
Flexible and adaptable in dynamic environments 🌪️
Communicates clearly; able to lead calls and present content to stakeholders and clients 📞
Proficient in SQL, Microsoft Office Suite (especially Excel) 🖥️
Familiar with VBA Macros and Python (basic level; considered a plus) 🐍

Your Background 🎓

2+ years’ experience in a similar role
Background in Financial / Investment Services or SaaS industry
Relevant bachelor’s degree from a recognized tertiary institute

Schedule 🕒

1 position: 14:00 – 23:00
1 position: 11:00 – 20:00
On-call support may be required depending on demands

Ready to make an impact? Apply now and be part of a team that values innovation, collaboration, and growth! 🚀

What do we offer?

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

🕚 Generous Time Off packages including additional half days with each public holiday in your location.

🌎 Global Career Development opportunities

🎊 Social Events

💵 Referral Bonus scheme - Upto $3,000 per successful referral

🚀 Plus many more!

More about the Location

We offer flexible working options for all employees.

#LI-Hybrid

Values

We look for people who align with our 4 values.

Integrity

Face reality with honesty, courage and accountability

Imagination

Deal creatively with challenges and envision what the world could be

Discipline

Build good habits into reflexes which become a part of our life

Service

Committed to the success of others

If you would like to find out more about a Career at Confluence, please apply today.

About Confluence Technologies

As a leading global technology solutions provider to the investment management industry, Confluence helps clients solve complex investment data challenges across the front, middle and back office. Headquartered in Pittsburgh, PA, Confluence services over 1000 clients in 40 countries, with locations across Europe, North America, South Africa, Australia and Asia.

Apply Now