At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

Department: Human Resources
Employment Type: Permanent - Full Time
Location: Pittsburgh, PA
Workplace type: Hybrid
Reporting To: Maggie Ramiah

More about the role & team

We’re looking for a hands‑on HR Business Partner to deliver day‑to‑day HR support across our North American business. Partnering closely with the Lead HR Business Partner, this role plays a critical part in supporting managers and employees through employee relations, performance management, onboarding, workforce planning, and policy application.
It’s ideal for an HR professional who enjoys being close to the business, applying sound judgment, and owning real employee and manager issues within a global, regulated technology environment.

What You’ll Be Doing

Act as a trusted HR partner to managers (ELT2 and below) across North America
Manage employee relations cases including investigations, disciplinary actions, and performance improvement plans
Support managers with policy interpretation and consistent application of HR processes
Deliver onboarding support and contribute to workforce planning and reporting
Partner with the Lead HRBP to escalate and navigate complex or high‑risk matters
Contribute to learning and development initiatives and HR process improvements

This is a high‑impact, hands‑on HRBP role where you’ll have real ownership, visibility, and influence—working closely with leaders while building depth across employee relations, manager capability, and HR decision‑making in a global business.

What skills and experience do I need to succeed?

What We’re Looking For

3+ years of experience in an HR Generalist or HR Business Partner role
Strong, hands‑on experience across employee relations and performance management
Experience working with a formal HRIS and confidence using HR systems
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Background in financial services and/or technology environments
Strong communication, relationship‑building, and conflict‑management skills
Ability to thrive in a fast‑paced, evolving environment

Nice to Have

Experience supporting a global workforce
Familiarity with Learning Management Systems (Udemy experience is a plus)
Exposure to organisational change, restructures, or workforce reductions
Involvement in learning and development initiatives or leadership training
Interest or exposure to AI in professional HR workflows

What do we offer?

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

🕚 Generous Time Off packages including additional half days with each public holiday in your location.

🌎 Global Career Development opportunities

🎊 Social Events

💵 Referral Bonus scheme - Upto $3,000 per successful referral

🚀 Plus many more!

More about the Location

We offer flexible working options for all employees.

#LI-Hybrid (1–2 days per week in our Pittsburgh office)

Values

We look for people who align with our 4 values.

Integrity

Face reality with honesty, courage and accountability

Imagination

Deal creatively with challenges and envision what the world could be

Discipline

Build good habits into reflexes which become a part of our life

Service

Committed to the success of others

If you would like to find out more about a Career at Confluence, please apply today.

If you believe that this job posting is noncompliant, please email us at recruitment@confluence.com.

Pre-Employment Screening Disclaimer
As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.

Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.

About Confluence Technologies

As a leading global technology solutions provider to the investment management industry, Confluence helps clients solve complex investment data challenges across the front, middle and back office. Headquartered in Pittsburgh, PA, Confluence services over 1000 clients in 40 countries, with locations across Europe, North America, South Africa, Australia and Asia.