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Implementation Analyst

Cyncly

Cyncly

IT
Bertrange, Luxembourg
Posted on Monday, June 17, 2024

About Us:

FeneTech Inc. (a Cyncly company) is an internationally recognized, software development company. We are located in Bertrange, Luxembourg with an additional office in Solon, OH. We have developed the leading software in the fenestration industry since 1996.

Our FeneVision® software is an advanced ERP solution that allows our customers to increase efficiency and productivity in glass, window, door, and sunroom manufacturing plants all over the world. Our software controls the entire manufacturing process management from quotation to production to shipping and everything in between. Using a modular based approach, we are able to service clients of all shapes and sizes.

As a FeneTech Professional Services employee you will work with a talented group of people using the latest technologies to provide innovative solutions to our clients. You will be responsible for varying duties related to the implementation and support of the FeneTech products. We are looking to add an Implementation Engineer/Analyst I to the team in Bertrange, Luxembourg.

Key Responsibilities included:

  • Develops a base understanding of the industries FeneTech services
  • Participates in both company and client meetings
  • Works directly with clients to implement software programs and systems
  • Work assignments include, but are not limited to, setup and configuration of FeneVision applications, report development and client training
  • Accurate and timely completion of tasks
  • Accurate and timely communication within the project team
  • Clear, concise and professional communication with clients
  • Develops more advanced SQL, scripting and report building skills

Requirements:

  • Engineer - Completed Bachelor of Science in Engineering, Engineering Technology or equivalent
  • Analyst - Completed Bachelor of Science in Management Information Systems, Computer Information Systems or equivalent
  • A strong interest in programming

Characteristics:

  • Understanding of professional and ethical responsibility
  • Detail orientated
  • Excellent problem solving skills
  • Ability to quickly analyze and process information and to understand technical information
  • Ability to articulate, both verbally and in written form, technical information
  • Travel is required
  • Fluent English and German (written and spoken) is required, French or Spanish are an asset

Working for us:

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better tog

ether. You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our

roles. That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better.

Come join us.