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Sales Operations Specialist



Sales & Business Development, Operations
Posted on Wednesday, June 26, 2024

Location: Brazil (100% Remote or Hybrid for Serra Gaúcha residents)

Compensation Currency: Brazilian Real (BRL)

Contract: Permanent Full Time (CLT) - 42h/week


About us

Cyncly is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries.

Cyncly was created to unite Compusoft, 2020 Technologies and their affiliate companies after their merger in 2021. The Company brings together more than 35 years of industry experience to provide a connected platform of configure, price, quote (CPQ) software, online space planning, computer-aided design (CAD) applications, business process management, manufacturing execution systems and enterprise resource planning (ERP). Cyncly serves more than 70,000 customers across 100 countries, with operations in North America, Europe, South America, Asia Pacific, and Africa.

At Cyncly, we are committed to fostering an increasingly diverse and inclusive environment where all voices are valued and celebrated. We prioritize representation from minority groups. We recognize that our unique approach and success stem from the wealth of perspectives brought by our diverse teams.

About the Role:

The Sales Operations function is a critical component of Cyncly’s Go-To-Market approach and sits within the broader Revenue Operations organisation. We are looking for someone with a collaborative & team work attitude to join us and take responsibility for executing a variety of operational and strategic initiatives that are key to accelerating Cyncly’s success. As a key business partner to leadership, the Sales Operations function acts as a conduit between Sales, Revenue Operations, Legal, Finance and other internal partners to:

  • Drive and execute sales strategy
  • Build and maintain operational excellence
  • Deliver intelligent reporting and actionable analysis

Key responsibilities include:

  • Track business performance (diagnostic and predictive analysis) and provide high quality data-driven insights to drive go-to-market decisions
  • Advise senior members of Cyncly’s sales and broader go-to-market organisation on growing and optimizing their businesses, and to help them achieve their long-term strategic priorities
  • Lead strategic and operational projects (e.g., customer segmentation, monthly/quarterly operational reviews, process improvement and automation)
  • Establish strong working relationships with global peers in other cross functional teams to drive buy-in on key strategic decisions and achieve shared company objectives.


  • Good English communication, writing, listening and reading skills;
  • Previous experience in Sales Operations, Revenue Operations, Investment Banking or Consulting strongly preferred;
  • Bachelor's degree in STEM, Business, Finance, Economics or a related field;
  • Proficient in data analysis and management;
  • Comprehensive understanding of sales processes, CRM systems, and sales cycle management.
  • Thorough understanding of SaaS industry business practices related to Revenue Operations processes and systems (SFDC, CPQ, Opportunity, Pipeline and Forecast Management, Process Excellence, Reporting);
  • Strong business acumen and problem solving skills with exceptional attention to detail;
  • Proactive and organized. Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations. You are also able to effectively manage time, prioritize tasks and work within deadlines with little supervision;
  • Capable of building and sustaining strong and recurrent relationships with cross-functional partners and stakeholders;
  • Excellent communication skills. Ability to dispel ambiguity in a clear and concise manner.

What we can offer you at Cyncly:

  • National Medical Health Plan (Unimed);
  • National Dental Assistance (Unimed);
  • Maternity & Paternity extension leave;
  • Life Insurance;
  • Meal/ Restaurant allowance (Alelo Tudo);
  • Home office allowance (if applicable);
  • Education Platforms and training funding;
  • Gympass;
  • Annual Profit Sharing Program;
  • Education allowance;
  • DayOff as a birthday gift;
  • Agreement with pharmacies, restaurants and theaters.

Working for us

We are a dynamic and innovative company that still holds onto our founding ethos of collaboration, openness, and commitment to excellence. We have big ambitions, and we are moving fast to reach them through our biggest asset – our people.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Our teams recognize that all people come with a wealth of experience and talent beyond just the technical requirements of the position. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage candidates from all backgrounds to apply to our roles.

Come and join an international and motivated team in a growing technology company.