Location: Brazil (100% Remote or Hybrid for Serra Gaúcha residents)

Compensation Currency: Brazilian Real (BRL)

Contract: Permanent Full Time (CLT) - 42h/week

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technology.

About this position

A Cloud Ops Admin is responsible for managing and optimizing cloud infrastructure, ensuring the availability, security, and performance of cloud-based systems. They monitor cloud environments, automate tasks, manage cloud resources, and troubleshoot issues to maintain seamless operations and support business continuity.

What will you do?

• Oversee day-to-day operations of platforms on Azure cloud infrastructure, ensuring stability and optimal performance.
• Lead incident response efforts, analyze incidents and implement preventive measures on Azure cloud infrastructure.
• Implement and maintain monitoring tools to track system performance, identify issues, and resolve incidents quickly.
• Collaborate with cross-functional teams to implement platform improvements and new features.
• Look for innovation, analyzing our cloud environment in order to identify performance improvements, best practices and cost savings;
• Support development and infrastructure teams to maintain the best practices on the cloud;
• Develop and maintain disaster recovery plans to ensure data integrity and business continuity in case of failures.
• Participate and provide guidance for cloud migrations.
• Assist in ensuring platform compliance with security policies and industry regulations.

Job Requirements

• Experience with Azure cloud infrastructure
• Excellent English communication skills (you'll work on a global team)
• Experience with Azure DevOps version control and CI/CD Pipelines
• Experience with SaaS or PaaS enviroment
• Experience working with IaC (Bicep, Terraform, etc)

What we offer:

• A culture that values innovation, accountability, and collaboration.
• National Medical Health Plan (Unimed);
• Dental Assistance (Unimed);
• Life Insurance;
• Meal/ Restaurant allowance (Alelo Tudo);
• Home office allowance (if applicable);
• Reimbursement of travel expenses and kilometers travelled (if applicable);
• Education Platforms and training funding;
• Gympass;
• Annual Profit Sharing Program;
• Education allowance;
• Maternity & Paternity extension;
• DayOff as a birthday gift;
• Agreement with pharmacies, restaurants and theaters.

Working for Us

At Cyncly, we’re a global family that collaborates with humility and respect for one and others. With more than 2,300 employees around the world, we’re not only recognizing our diverse perspectives, but we also champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That's who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.