Senior Manager of Engineering - CynclyPay

Job Title: Sr. Manager of R&D/Engineering - CynclyPay

Location: Remote, United States (EST or CST Strongly Preferred)

Contract: Permanent / Full-Time

About Us:

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

The Role:

The Senior R&D Manager role for CynclyPay will own, lead and manage the software development & quality assurance to deliver according to the roadmap set out in collaboration with CynclyPay Product Management under the guidance of VP of R&D (EBS).

The Senior R&D Manager will ensure professional, scalable, maintainable architecture is developed throughout that comprises of microservices based on the latest Azure services which will enable the data to be stored in secured cloud platform. The solution needs to integrate with various Cyncly applications based on the priority and roadmap defined by product management. The senior manager will take a coaching and mentoring approach to grow and nurture talent through the development team managers, leads/ program and project managers. The senior manager will ensure that the team is successful in all aspects of delivery, running and incorporating agile practices and principles, stakeholder engagement to deliver quality outcomes and solutions that support our customers.

As part of the R&D team, the senior manager must have excellent communications skills and be a team player.

Main Responsibilities:

• Manage a team of development, quality assurance, agile scrum teams in US, Brazil and India
• Create large-scale distributed systems out of microservices with scalable orchestration.
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.​
• Work with peers in Cyncly to plan and execute on innovation and core initiatives.
• Plan and schedule team meetings, 1-1 meetings, technical workshops, brown-bags. Participate and provide expertise in departmental initiatives.
• Work closely with peers within R&D to support initiatives.
• Take direction from VP R&D – EBS and CTO.

Required Qualifications and Experience:

• Essential
  • Minimum of 5 years’ experience in a professional software development environment working with and leading technical teams
• Preferred
  • Agile and/or PMP experience and/or certifications
  • MS/BS degree in Computer Science, Engineering or equivalent preferred

Required skills and competencies:

• Technical skills
  • Skilled at working effectively with cross functional teams in a matrix organization.
  • Commercial decision-making ability and risk mitigation.
  • Project management experience
  • Demonstrates knowledge of project governance approaches
  • Excellent influencing and negotiating skills.
  • Knowledge of Microsoft productivity software
  • Ability to communicate complex information in an oral, written or presentation format.
  • Solves complex problems by systematically breaking them down to component parts.
  • Ability to train, share knowledge and develop others.
  • Meticulous attention to detail.
  • Ability to work independently and in a team environment.
  • Excellent verbal and written communication and presentation skills.
  • Ability to effectively communicate to key stakeholders at all levels within the organization.
  • Ability to prioritize and effectively manage time.
  • A proactive and flexible approach to work with the ability to work autonomously.
  • Ability to work under pressure and effectively multitask.
  • Works to stay up to date with latest technologies and thinking.
  • Ability to translate strategic priorities into easy-to-understand business requirements.

Profile and Personal Attributes:

A proven leader with ability to contribute to and participate effectively as part of a wider team; he/she will be committed to delivering results on time in order to enhance business operations. With logical and structured task planning skills, he/she always looks for improvement in process. He/she will be an effective problem solver whilst being commercially aware, a team player with the confidence and ability to work effectively with minimal supervision. He/she will have a customer centric approach, always operating with integrity.

Working for us:

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.