Location: São Paulo - Hybrid

Compensation Currency: Brazilian Real (BRL)

Contract: Permanent Full Time (CLT) - 42h/week

PLEASE ATTACH YOUR CV IN ENGLISH

People with disabilities are welcome at Cyncly!

About Us

Cyncly is a leading global provider of specialized visualization, sales, manufacturing, and content software and solutions for the retail, design, and manufacturing industries. After a merger in 2021 between Compusoft, 2020 Technologies, and their affiliates, Cyncly brings over 35 years of industry experience. We provide a connected platform of configure, price, quote (CPQ) software, online space planning, computer-aided design (CAD) applications, business process management, manufacturing execution systems, and enterprise resource planning (ERP).

Cyncly serves more than 70,000 customers across 100 countries, with operations spanning North America, Europe, South America, Asia Pacific, and Africa. We are committed to fostering an inclusive and diverse environment where all perspectives are valued and celebrated.

About the role

As an Enablement Program Manager you will be responsible to drive product knowledge, training, and partner enablement across our SaaS Professional Services organization. This role will ensure new hires, internal teams, and external partners are equipped with the right tools, knowledge, and confidence to succeed.

Main responsibilities

• Product knowledge enablement: Develop a broad understanding of all products and translate technical updates into accessible training content.
• Communication: Convert product release notes into engaging newsletter-style communications and training modules.
• Digital training: design, deliver, and maintain scalable digital learning experiences (videos, e-learning, interactive modules).
• Onboarding programs: build structured onboarding journeys for new hires in Professional Services across EMEA.
• Partner enablement: expand enablement programs to include external partners, ensuring alignment with product strategy and service delivery.
• Knowledge management: maintain a centralized repository of enablement materials, ensuring accessibility and consistency.
• Cross-functional collaboration: work closely with Product, Marketing, and Customer Success teams to align training with business goals.
• Performance measurement: track enablement effectiveness through KPIs, feedback loops, and adoption metrics.

Required qualifications

• Solid experience in enablement, onboarding, or training within SaaS or Professional Services.
• Experience creating digital learning content and instructional design.
• Experience managing multiple enablement projects.
• Proficiency with digital tools (LMS, video editing, collaboration platforms).
• Advanced English.
• Exposure to international teams and markets.
• Strong stakeholder management across internal and external partners.
• Ability to quickly learn and translate new SaaS products.
• Analytical mindset to measure training impact and optimize content.

What we can offer you at Cyncly

• National Medical Health Plan (Unimed);
• National Dental Assistance (Unimed);
• Maternity & Paternity extension leave;
• Life Insurance;
• Meal/ Restaurant allowance (Alelo Tudo);
• Home office allowance (if applicable);
• Education Platforms and training funding;
• Gympass, Zenklub (Health app) and Guapeco (Pet Plan);
• Annual Profit Sharing Program;
• Education allowance;
• DayOff as a birthday gift;
• Agreement with pharmacies, restaurants and theaters.

Working for us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.