Job Title: Project Manager

Location: Remote – US Only

Contract: Permanent / Full-Time

About Us:
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world’s largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

Role Overview:
The Project Manager will be in the Cyncly Websites division, working closely with the Product and Delivery teams to help deliver our Custom Website products. This role involves partnering with key stakeholders across Cyncly Websites to drive the product vision through effective project delivery and cross-team collaboration.

Key Responsibilities:

• Partner with the Product and Delivery teams to define, build and launch a unified custom website product offering.
• Develop and document scalable processes for onboarding and building Custom Websites.
• Lead stand-ups and project check-ins with the Product and Delivery teams to ensure Custom Website projects progress smoothly and efficiently.
• Engage directly with Custom Website clients to gather requirements, understand their needs, set expectations and ensure alignment throughout the project lifecycle.
• Work with the Product Team to plan, prioritize and build new features for the Custom Website division, coordinating delivery schedules, dependencies and milestones.
• Monitor project statuses, identify risks or roadblocks, escalate issues as needed, and implement mitigation strategies to keep projects on track.
• Maintain project documentation, status reporting, dashboards and key performance indicators (KPIs) to measure progress, quality and client satisfaction.
• Promote continuous improvement by capturing lessons learned, refining processes and sharing best practices across the team.

Required Skills & Experience:

• 5+ years of project management experience in a technology, software or a digital product environment.
• Strong experience with agile methodologies (Scrum, Kanban) and the software development lifecycle (SDLC).
• Proven ability to lead cross-functional teams (product, design, engineering, delivery) and to work with clients/stakeholders in a consultative, collaborative manner.
• Excellent verbal and written communication skills; ability to translate technical concepts into business language and vice versa.
• Demonstrated ability to manage project scope, timelines, budget/resources, and deliver results in a fast-paced environment.
• Familiar with project management tools (e.g., Jira, Confluence, Asana or similar).
• Comfortable working remote, US-based and managing multiple projects simultaneously with shifting priorities.
• Detail-oriented problem solver with strong organizational skills and a proactive mindset.

Nice-to-Have Skills:

• Experience delivering custom website products or digital web solutions.
• Exposure to onboarding clients for website implementations or digital product launches.
• Familiarity with UX/design workflows, web technologies or CMS platforms.
• Previous experience in a startup or high-growth tech environment.

Working for Us:
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust, and respect.
Here, you’ll join a group of colleagues who take ownership, solve problems and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other and share what we know, we build something better together.

Compensation:
In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $70,000 - $125,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.

Equal Opportunity Employer Statement:

Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.