Job Title: Application Packaging Engineer
Location: Kochi, India (Onsite)
Permanent - Full Time

About Us
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

Build Your Career with Cyncly in Kochi
Kochi is Cyncly’s newest hub, opening doors to exciting career opportunities across diverse functions. Here, you’ll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you’ll have everything you need to thrive.

Make it amazing—take your career to the next level with Cyncly in Kochi!

About the Role
We are seeking a skilled and detail-oriented Application Packaging Engineer with 4–6 years of hands-on experience in Windows installer development and application packaging. In this role, you will design, build, customize, and maintain robust installer solutions for complex enterprise software products. You will act as a shared engineering resource, collaborating with multiple product teams to ensure reliable, scalable, and automated installation experiences across diverse environments.
This position is ideal for someone who thrives in fast-paced engineering pipelines, enjoys solving complex installation challenges, and takes ownership of quality and consistency in software delivery.

Key Position Responsibilities Include:

• Design, develop, and maintain Windows installers using tools such as Advanced Installer, InstallShield, Inno Setup, MSIX Packaging Tool, or equivalent.
• Build and customize MSI/MSIX packages, including custom actions, launch conditions, and installation logic to support complex application requirements.
• Develop and maintain automated build and packaging scripts to support CI/CD pipelines.
• Configure and manage installation components such as Windows services, registry entries, environment variables, dependencies, and prerequisites.
• Troubleshoot and resolve installation, upgrade, rollback, and uninstallation issues across various Windows versions and environments.
• Collaborate with multiple product and engineering teams as a shared packaging resource, ensuring alignment with release timelines and quality standards.
• Enhance installer workflows using PowerShell, Batch, or similar scripting languages for automation and validation.
• Ensure installer compliance with internal standards, security policies, and best practices.
• Maintain clear documentation for installer configurations, packaging processes, and troubleshooting guidelines.

Required Experience and Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 4–6 years of experience in application packaging and installer development for Windows platforms.
• Strong hands-on expertise with installer technologies such as Advanced Installer, InstallShield, Inno Setup, or similar tools.
• Proven experience in building, customizing, and modifying installers for complex software products
• Ability to create MSI/MSIX packages, custom actions, configuration logic, and automated build scripts.
• Solid understanding of Windows installation frameworks, including registry handling, services, file systems, dependencies, and environment configuration.
• Practical experience with scripting languages such as PowerShell and/or Batch to automate packaging and installer processes.
• Demonstrated ability to troubleshoot complex installation and upgrade issues in enterprise environments.
• Experience working in Agile or fast-paced engineering environments, supporting multiple products concurrently.
• Strong communication skills with the ability to work cross-functionally with engineering, QA, and release teams.

Core Competencies:

• Application Packaging & Installer Engineering.
• MSI / MSIX Development & Custom Actions.
• Windows OS Internals & Deployment Frameworks.
• Automation & Scripting (PowerShell, Batch).
• Troubleshooting & Root Cause Analysis.
• CI/CD Integration & Release Readiness.
• Multi-team Collaboration & Shared Services Support.
• Attention to Detail & Process Discipline.

Working for Us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.