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Manager - Site Reliability Engineer



Software Engineering
Bengaluru, Karnataka, India
Posted on Monday, December 11, 2023


We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That’s digital trust for the real world.


We are in the market for a Manager - Site Reliability Engineer with native, bi-lingual or business proficiency in English to join our team in Bengaluru, India.

This is a hybrid position: 3 days onsite and 2 days remote


  • Improve reliability, quality, and time-to-market of our suite of software solutions
  • Provide primary operational support and engineering for multiple large-scale distributed software applications
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service-level objectives
  • Proactively identify problems, performance bottlenecks, and areas for improvement


  • Bachelor’s degree in Computer Science or equivalent
  • Ability to program (structured and OOP) using one or more high-level languages, such as Python (essential), Ruby or Perl (preferred), GO and Java (advantageous)
  • 10+ years of experience in SRE or Operations supporting applications with 99.9% SLA (essential)
  • 7+ years of experience with K8’s, Docker and CICD pipeline (essential)
  • 3+ years of experience as People Manager of SRE team (essential)
  • 7+ years of experience with Linux and automation using SALT or Ansible
  • 2+ years of experience with Cassandra, MariaDB, Splunk, New relic, (advantageous)
  • Ability to quickly learn new technologies and business functions
  • Strong analytical skills to determine effective approaches to business solutions
  • Experience working in an Agile or iterative approach to delivery preferred
  • Support on-call and maintenance window’s during off hours and weekends