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Deal Desk



Cape Town, South Africa
Posted on Thursday, January 25, 2024


We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That’s digital trust for the real world.


Sales Operations Specialist – Business Desk


Join our growing Business Desk team to focus on Deal Desk Management in the EMEA Region! In this role, you will partner with sales to drive and manage deal structure, agreements, and execution in EMEA, closing high quality business in a timely manner.

This role will work closely with sales leadership team in EMEA, supporting them with insights into regional and global best practices to help accelerate commercial discussions.


  • Be the trusted advisor to sales team, collaborating on deal structure, pricing, product and commercial terms for non-standard transactions.
  • Review and verify incoming non-standard deals for accuracy, working closely with Sales, Sales Management, Legal, Revenue Recognition and other cross-functional teams on the commercial deal structure and agreement generation, enforce the corporate approval matrix and associated policies.
  • Use professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways
  • Identifies internal roadblocks, provide solutions and alternatives, communicate next steps, escalate where needed
  • Familiar with Salesforce, Apptus, product platforms and relevant processes, capable to support sales team on enquiries out from system integration, data/contract migration, process clarification
  • Advise sales and sales operations leadership to help manage overall business execution, being a key contributor to business reviews and forecast meetings
  • Leverage analytical and operational insights to identify and contribute to deal process enhancement initiatives
  • Coaching/training team members and share best practice of the role as necessary
  • Participate in special projects as needed


  • Bachelor’s degree required
  • Experience in Deal or Contract management
  • Demonstrates the ability to work well in a fast-paced, challenging environment as part of a dynamic team of professionals and can communicate effectively in group settings as well as before senior management
  • Ability to assist in driving adoption, enabling sales, and legal members or managers with productivity improvement processes
  • Possesses an understanding of B2B sales processes
  • Ability to work in a fast-paced, collaborative, team-oriented environment while being organized and detail-oriented
  • Excellent written and verbal communications skills
  • Organized and detail-oriented
  • Ability to demonstrate a sense of urgency meeting reporting deadlines
  • Proficiency with project management initiatives
  • Strong knowledge of Excel, Powerpoint & Salesforce


  • Competitive salary and benefits package
  • Opportunity to work with a leading cybersecurity company.
  • Chance to make a real impact on the company's success.
  • Collaborative and supportive work environment
  • Opportunities for professional development and growth