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Instructional Designer, Learning & Development



Cape Town, South Africa
Posted on Wednesday, May 1, 2024


We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust-and abstract idea-to work. That's digital trust for the real world.


We are seeking a talented and innovative Instructional Designer to join our Learning and Development team. As an Instructional Designer, you will play a key role in creating engaging and effective learning experiences for our employees. The ideal candidate will have a strong background in instructional design methodologies, a creative mindset, and a passion for developing high-quality training materials.


Needs Analysis:

**Position requires availability during AMS business hours. Location: Cape Town

  • Collaborate with subject matter experts and stakeholders to conduct thorough needs analysis and identify learning objectives.
  • Assess existing training materials and identify opportunities for improvement and updates.

Instructional Design:

  • Develop instructional materials, including e-learning courses, instructor-led training materials, job aids, and multimedia content.
  • Utilize instructional design models, such as ADDIE, to create effective and engaging learning experiences.
  • Design assessments and evaluations to measure learning outcomes.

Content Development:

  • Create visually appealing and interactive content that aligns with adult learning principles.
  • Collaborate with graphic designers, multimedia specialists, and other team members to enhance the visual appeal of training materials.
  • Ensure content is accessible and inclusive for diverse audiences.

Technology Integration:

  • Stay current on instructional design trends and emerging technologies.
  • Incorporate technology tools and platforms to enhance the delivery and accessibility of training content.

Quality Assurance:

  • Conduct thorough reviews and quality assurance checks on all instructional materials.
  • Gather feedback from stakeholders and end-users to make continuous improvements.

Project Management:

  • Manage multiple instructional design projects simultaneously, ensuring deadlines are met and deliverables are of high quality.
  • Collaborate with cross-functional teams to align instructional design initiatives with organizational goals.

Training and Support:

  • Provide training and support to facilitators and trainers to ensure effective delivery of instructional materials.
  • Offer guidance on best practices for incorporating instructional design principles into training programs.

Other duties may be required/assigned for business needs.


  • Bachelor's degree in Instructional Design, Education, or a related field.
  • Proven experience as an Instructional Designer, preferably in a corporate or organizational setting.
  • Significant experience and ability to develop content for diverse professional/corporate teams.
  • Proficiency in instructional design software and e-learning authoring tools including but not limited to Articulate 360 Suite, Vyond, Adobe Creative.
  • Experience with Learning Management Systems including content management, evaluation, and troubleshooting.
  • Strong understanding of adult learning theories and instructional design methodologies.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong organizational and project management skills.
  • Ability to collaborate effectively with subject matter experts and cross-functional teams.


  • Provident Fund
  • Medical Aid + Gap Cover
  • Employee Assistance Program
  • Education Support Program
  • Gym Reimbursement
  • Life Insurance
  • Disability Insurance
  • Sabbatical

If you are a creative thinker with a passion for designing effective and impactful learning experiences, we invite you to apply for this exciting opportunity to contribute to the professional development of our workforce and the success of our organization.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.