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Marketing Operations Analyst

DigiCert

DigiCert

Marketing & Communications, IT, Sales & Business Development, Operations
United States
Posted on Tuesday, July 9, 2024

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

As a Marketing Operations Analyst, you will play a critical role in driving data-driven decision-making within our marketing team. You will build and maintain interactive dashboards, ensuring data accuracy and reliability through rigorous testing and quality assurance. Your role will involve creating visualizations such as charts, graphs, and tables, and facilitating data-based discussions with internal stakeholders to assess the performance of campaigns and assets.

What you will do

  • Build and maintain interactive dashboards; prepare data and ensure data hygiene; create various types of visualizations such as charts, graphs, and tables to represent the data; and conduct regular testing to ensure accuracy and reliability of the dashboards' data and functionality
  • Regularly meet with internal stakeholders to understand their data needs, address their feedback, and facilitate data-based discussions regarding the performance of a campaign or asset
  • Dashboard Design & Development: Build and maintain interactive dashboards with drilldown capabilities, filters, parameters, to enable users to explore the data dynamically
  • Visualization: Use our reporting software's features to create various types of visualizations such as charts, graphs, and tables to represent the data
  • Quality Assurance: Conduct testing to ensure accuracy and reliability of the dashboard's data and functionality
  • Documentation: Document the dashboard design, data sources, and any relevant processes
  • Data Preparation: Clean, transform, and prepare the data for visualization to ensure accuracy and relevance

What you will have

  • 5-7 years of experience with Excel (VBA, pivot tables, advanced calculations, data visualizations)
  • Proficient in SQL
  • Ability to scope data ingestion requirements for ETL
  • Knowledge of Salesforce, Eloqua, Google Analytics and other marketing analytics tools

Nice to have

  • Python
  • Adobe Analytics
  • Experience in building or maintaining a Marketing Attribution Mode

Benefits

  • 401k Plan: Immediate eligibility with 100% match up to 4%
  • Paid Holidays: 11 paid holidays plus an additional floating holiday
  • Accountable Time Off (ATO): Unlimited paid time off for full-time, exempt employees
  • Medical Insurance: Choice of four group medical insurance plans
  • Parental Leave: 90 days paid leave for birthing parents, two weeks for non-birthing parents

DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at TA@digicert.com.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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