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Strategic Account Director - West Coast

DigiCert

DigiCert

Sales & Business Development
California, USA
Posted on Aug 17, 2024

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

Strategic Account Directors will be the “quarterback”, the overall account leader, leading all aspects of the sales process including lead management, qualification, Customer management, evaluation, close and ongoing account management. Develop trusted advisor level relationships with senior executives and other important decision makers and influencers. Utilize these relationships to establish DigiCert as the preferred digital trust Customer and create new business opportunities. Identify account needs and create compelling business cases for DigiCert solutions to those needs. The Strategic Account Director role( Individual Contributor, not a leadership role)

What you will do

  • Driving Sales Strategy - Develop effective and specific account plans to ensure revenue target delivery and balanced growth. Develop relationships in new and existing customers and demonstrate to drive strategy through organization. Develop and manage sales pipeline, prospect and assess sales, and move a multiple transactions simultaneously through the sales pipeline
  • Active Account Coordination - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; “quarterback” internal resources (SIS, CSM, SE, etc.) to maximize value
  • Building Trust - Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise)
  • Promoting a Customer Focus - Actively understands each account’s strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer
  • Providing Account Leadership Lead account relationships, persona profiling, and sales cycles. Oversee all commercial activities within accounts and across multiple functions, owning the end-to-end relationship and success
  • Leading Business Planning – Develop and deliver a comprehensive business plan to address customer's priorities and hurdles. Use value justification, benchmarking and return-on-investment data to support decision process
  • Demonstrating DigiCert Proficiency – Be proficient with a working knowledge and understanding across all DigiCert products and solutions

What you will have

  • Minimum 7 years’ sales experience with enterprise software sales for a high-growth company
  • Strong history of progressively improving B2B sales of high technology solutions, including progressively higher quota achievement and diversity
  • Experience selling to and influencing C-level executives at Global 2000 companies
  • Excellent selling and presentation skills, with high rates of success
  • Outstanding leadership and strong ability of working with and managing people across functions and geographies
  • Viewed as an expert in advanced data analytics by accounts
  • Bachelor’s degree or equivalent work experience

Benefits

  • Unlimited paid time off
  • Top shelf benefits
  • Education, wellness and lifestyle support

Digicert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at TA@digicert.com.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, colour, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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