SDR Program Analyst - Intern
DigiCert
Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
As a Sales Development Program Analyst Intern, you'll gain experience in both traditional SDR responsibilities and the strategy behind high-performing follow-up programs. In addition to hands-on learning in outbound and inbound sales development, this role places a strong focus on analyzing and optimizing follow-up sequences from key programs and events, developing enablement strategies for sales outreach, and collaborating with product marketing and enablement teams to drive measurable impact.
What you will do
SDR Strategy & Optimization (50%):
- Analyze performance of inbound follow-up sequences from marketing programs and events
- Identify low-performing areas (e.g., lack of engagement or conversion), recommend and implement optimizations
- Work with Product Marketing to improve messaging and content strategy
- Collaborate with the Enablement team to ensure effective sales engagement strategy and training
- Update sequences and messaging using performance data to boost conversion rates
- Track and report on improvements (e.g., meetings booked, opportunities created)
Sales Development Fundamentals (50%):
- Research potential customer organizations, industries, and buyer personas to identify and enrich prospect data
- Learn internal SDR workflows, processes and tooling to execute campaign outreach and analysis
- Conduct outbound calls and follow up on inbound leads to generate new business opportunities
- Participate in targeted lead generation campaigns
- Accurately log leads and interactions in CRM systems
- Collaborate with SDRs and territory sales teams to support pipeline development
What you will have
- Currently pursuing or recently graduated with a Bachelor’s degree in Marketing, Business Management, or a related field (Junior or Senior standing preferred)
- Interest in marketing, sales operations, or revenue enablement
- Professional, clear communication and strong interpersonal skills
- Analytical and detail-oriented mindset, with a passion for optimization
- Prior customer-facing or sales/marketing experience a plus
- Coachable, self-motivated, and curious
- Proficient in Microsoft Office; experience with Salesforce, Outreach, or similar tools is a plus
Requirements
- Availability for a full-time, 40-hour per week internship commitment (Hybrid – 2 days in office, Tuesday/Wednesday)
- Strong time management and organizational skills
- Eagerness to learn and contribute to both strategic and tactical aspects of a high performing SDR organization
Learning opportunities (Based on Business Need):
- Future internship extension within the SDR org
- Potential transition to a full-time SDR role
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
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