Senior Salesforce Administrator
DigiCert
Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
We’re building a modern GTM Systems organization focused on scalability and operational excellence. As a Senior Salesforce Administrator, you’ll partner with the Director, GTM Systems and Lead Salesforce Admin to deliver high-quality, declarative solutions across Sales, Service, Revenue, and Experience Cloud. This role is hands-on and execution-focused — you’ll own complex configurations, elevate admin standards, and ensure our Salesforce platform is clean, reliable, and ready for scale.
What you will do
- Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (RCA), and Experience Cloud
- Build and optimize record-triggered Flows, validation rules, permission sets, and page layouts
- Refactor legacy automation (Workflow/Process Builder) into performant Flows with subflows/reusable patterns
- Support quoting and contracting processes; troubleshoot issues in RCA, approvals, and document generation
- Partner with the Lead Salesforce Admin on governance, UAT, and release cadence
- Maintain documentation (metadata catalog, decision records, deployment notes)
- Collaborate on GTM tool integrations (Outreach, Gong, LeanData, ZoomInfo) and data hygiene
What you will have
- 3–5+ years of Salesforce administration experience in enterprise orgs
- Advanced declarative skills (Flows, automation, Data Model, Sharing) and strong troubleshooting discipline
- Familiarity with CPQ/Revenue Cloud; experience with Service Cloud and/or Experience Cloud
- Strong communication, attention to detail, and comfort working in release-managed environments
Nice to have
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Salesforce certifications (Admin/Advanced Admin, CPQ Specialist), experience with Jira/Confluence
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
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