Deal Desk Manager- EMEA

Remote, UK

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Egnyte is looking for a Deal Desk Manager to support EMEA who will make a difference by providing a mechanism to support non-standard deal requests and helping sales navigate between various office functions. In this position, you will ensure that the constructs of the deal are a win/win for the customer and for Egnyte, while yielding acceptable margins and are scalable.

WHAT YOU’LL DO:

• Support all sales and renewals teams throughout complete sales and renewals cycles

• Offer deal intelligence to assist sales leaders in decision-making

• Assist sales with positioning value against competition and constructing favorable deals

• Ensure timely review and approval of all deal requests

• Help build scalable and repeatable processes to ensure swift sales cycle

• Draft special terms and commercial terms for deals independently, subject to review with Deal Desk leadership & Legal

• Provide guidance to sales on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes TCV

• Participate in deal reviews and commercial conversations with sales

• Collaborate with Sales Enablement team to build and deliver training sessions for sales

• Work within the Salesforce.com CRM & CPQ system to assist sales

YOUR QUALIFICATIONS:

• Deep understanding of enterprise software business, particularly with a solid background in subscription-based, cloud licensing and professional services

• 4+ years of relevant Deal Desk (or equivalent) with a progressive track record

• Proficiency in overall construct of subscription, professional service, and renewal deals

• Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting opportunities approved and booked

• Strong communication skills and ability to clearly convey changes and updates to policies, procedures, guidelines, etc.

• Able to work extended hours during the month and quarter-end cycles.

• Able to take lead and initiative in driving operational procedures and processes in the operational unit while maintaining global integrity and consistency

• Able to balance big-picture and details

• Strong experience with Salesforce.com, CPQ

• Highly responsive and thrive in a fast-paced environment

• A “do whatever it takes” attitude to enact change within the organization

COMPENSATION:

• £70 - £86K

• Bonus- 10%

BENEFITS:

• Holiday leave

• Sick leave

• Family leave (maternity, paternity, shared paternity, and adoption)

• Private healthcare

• Life insurance

• Employee assistance programme

• Pension plan

• Phone reimbursement

• Gym reimbursement

• Travel Insurance

• Private Healthcare

• Pension Plan

• Holidays - Standard and Bank

Equal Employment Opportunity

Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to gender, age, disability, religion, gender reassignment, sexual orientation, marital status, race, or any other characteristic protected in the United Kingdom.

At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.